Singapore, Singapore
Marketed accessories and related products to customers to enhance their in-store purchases and experiences, achieving the store’s sales goal. Served every customer with knowledgeable and friendly support despite having long queues in store, gaining recognition online on Facebook for customer service. Responded to customers’ questions with detailed information about products, availability, and pricing. Trained new employees in customer service, the types of beverage in-store, and the proper handling of money.
Provides excellent customer service by greeting guests, taking orders, and ensuring a welcoming atmosphere. Assist in food and beverage preparation, including serving specialty coffee and menu items. Maintain cleanliness and organization of the dining and service areas to uphold hygiene standards. Collaborates with kitchen staff and team members to ensure smooth operations and timely service. Handles customer inquiries and feedback to enhance the overall dining experience.
1. Reached out to key opinion leaders (KOLs), negotiate collaboration terms, and oversee the collaboration to ensure its success and alignment with the brand 2. Suggested and sourced for beneficial brand collaborations that will help the brands under your care have a stronger positioning and competitive advantage in the market 3.Supported the team in the creation and vetting of written and visual content throughout the execution of any strategic brand collaborations 4. Maintained communications with KOLs regarding social media collaterals 5. Conducted research on industry trends, media outlets, and competitor activities to support PR campaigns and strategies