Cheras, Selangor, Malaysia
To be a part of a global organization where I can fully utilize my technical knowledge, analytical skill and progressive attitude towards the consistent growth of the organization.
- Trained new sales professionals and providing coaching as needed to maintain company sales success and improve agent's sales proficiency. - Successfully managed a sales team of several people to meet and achieve sales goals. - Analyze and identify agent's common errors and provide appropriate advice and solutions. - Consistently surpassed sales quotas by implementing effective sales strategies and equipping agents with powerful product knowledge. - Established sales goals by forecasting annual sales quotas and projecting expected sales volume for existing and new products. - Familiar with tools such as Salesforce, Midas, Tableu, Google docs, Google Sheets.
- Worked to support sales teams and rise against the competition. - Served as an enthusiastic and productive team member. - Developed and implemented effective campaigns - Providing marketing campaigns to foodpanda partners in order to assist them in generating higher revenue. - Inviting partners to join marketing campaign and convince partners to purchase marketing products to maximize foodpanda partners' visibility and exposure in foodpanda platform in order to expand the partner's market base. - Monitored sales and feedback from restaurant vendors. - Also, managing restaurant's operation such as menu updates, location updates, device faulty issue, invoice issues, contract updates, vendor's restaurant portal - Reaching out to vendors through email to follow up on account's status - Worked well independently and also with others
- Playing the role as a cashier (receiving payments and manned the cash register) - Answering customer's phone calls promptly and making reservations - Adhered to all safety rules and guidelines when handling food and beverage to uphold proper health standards Actively and taking initiatives to pursue personal learning and development opportunities - Answering customers' inquiries regarding to the food making processes, daily specials - Receiving and processing orders from customers - Ensuring food quality met its' standard before serving to customers - Ensuring there are adequate supplies of food, tableware, linens, and beverages. - Developed and maintained positive working relationships with others to reach business goals.