Singapore, Singapore
• Conducted rtPCR experiments to optimize diagnostic assays using clinical samples • Performed experiments and documentation in accordance to ISO 13485 requirements • Performed RNA extraction on clinical samples using the SP960 machine • Mentored new full-time staff on lab procedures and on-the-job trainings • Executed validation studies for COVID-19 testing kits as a clinical diagnostics technologist for the Stronghold Diagnostics Lab set up in A*STAR during the COVID-19 pandemic
• Provided customer service to local and foreign guests in areas such as ticket redemption, product recommendation and attending to queries/feedback • Partnered with colleagues to ensure positive guest experience • Supported operations of external departments