Greater Edinburgh Area
Common Reporting Standards (CRS) & Foreign Account Tax Compliance Act (FATCA) Project
Interest and Charges Backlog Remediation Project, Commercial Banking Delivery
• Responding to a range of enquiries from colleagues and customers of Bank of Scotland and Lloyds • Ordering Business debit cards and pins, cheque and credit books for commercial and corporate clients • Renewing, blocking and reissuing debit and cashpoint cards • Processing time critical tasks – stopping lost/stolen cheques, returning Direct debits • Blocking/ unblocking normal and RE accounts, applying different indicators • Preparing BACS payments • Preparing encashment instructions for bank branches • Creating new Open credit facilities and making amendments to existing ones • Training new colleagues • Undergoing constant training: Processing new tasks, Money Laundering, Internet and bank security, Fraud prevention, etc.