Doha, Qatar
Healthcare Operations and Administration Professional with 17+ years of experience driving operational excellence, compliance, workforce management, quality improvement, and healthcare governance across leading healthcare organizations in Qatar. Experienced in overseeing multi-disciplinary operations, KPI governance, regulatory compliance, SOP implementation, CAPA management, workforce planning, accreditation readiness, and patient safety initiatives aligned with MoPH and DHP standards. Proven ability to improve operational efficiency, optimize resources, strengthen compliance frameworks, and lead cross-functional teams in fast-paced healthcare environments. Core Areas of Expertise: • Healthcare Operations Management • Strategic Planning & Governance • KPI Development & Performance Monitoring • Regulatory Compliance & Accreditation • Workforce Management & HR Coordination • SOP Development & Documentation Control • CAPA, Risk Management & Quality Systems • Procurement & Resource Optimization • Continuous Improvement & Lean Six Sigma MBA in Healthcare Services | M.Pharm | CPPM |
• Oversee operational control and administrative governance across healthcare branches • Monitor KPIs, workflows, operational dashboards, and service delivery metrics. • Implement SOPs, CAPA initiatives, and compliance frameworks aligned with MoPH and QCHP standards. • Lead workflow optimization and continuous improvement initiatives to enhance operational efficiency and patient experience. • Coordinate workforce planning, onboarding, employee relations, and performance appraisal activities. • Support accreditation readiness, operational audits, patient safety, and risk management programs.