Oviedo, Florida, United States
Experienced, people leader focused on delivering exceptional user experiences across technology platforms. With an extensive background in talent acquisition and people management, my passion for doing the right thing for a customer is priority. Teamwork and collaboration are essential and contribute to my career in technology. I am passionate about people creating unified processes that drive innovative technology outcomes.
Leading implementation and adoption of enterprise CRM application focused on building collaboration, driving efficiency through automation and improving business processes.
Direct report to the CIO focused on leading teams through technology changes impacting business processes and platform implementations. Leading Salesforce Service Cloud implementation for enterprise to unify organizational operations and improve customer experience. Multi-year project focused on transforming the customer journey through automation, knowledge and communication.
Recruiting Consultant speciailzing in full life cycle recruiting and HR functions with a leading Microsoft Gold and Managed Partner. ThoughtBridge is a full service SharePoint Consulting firm that works with clients to implement MOSS 2007 and build custom solutions that bring measurable value to their organization. We are an innovative business improvement and application consulting firm that bridges the gap between business and technology by helping clients visualize, organize and manage corporate information by leveraging and implementing SharePoint 2007.
• Hired to develop and implement recruiting policies, procedures, and strategies for a start-up technical staffing solutions firm. • Hire and manage a three member recruiting staff, while remaining a productive member of the team. • Member of Agile Executive Team responsible for implementing company goals, objectives and vision. • Instrumental in doubling company revenue in 2006. • Consistently lead team with highest recruiting productivity and exceeded sales goals for the past 10 quarters. • Exceeded Q1 2005 goal by 210% • Developed a recruiting playbook for new hire employees for training and development, which lead to shorter ramp-up time for junior recruiters. • Created and implemented a new sourcing role and technique to expedite the recruiting process. • Developed employee recognition program to reward team and individual successes.. • Negotiated and managed all recruiting vendor contracts and relationships.
• Recruited by the VP of Technology of an international consulting company to develop and implement recruiting policies for the Financial Services Division. • Developed hiring process for all department managers. Worked closely with department managers to ensure compliancy to new guidelines. • Responsible for changing the direction of recruiting by department managers to an internal focus. • Responsible for ISO 9001 compliancy for all recruiting and HR processes. • Hired 10 consultants in a 2 month period. • Worked directly with Human Resource Manager to ensure new hire employees were trained and introduced to the company culture. • Created and implemented an employee referral program that generated 2 hires. • Responsible for recruiting budget and negotiated all vendor contracts for staffing solutions. • Chosen by corporate office in Boston to lead HR conversion process for a large outsourcing project in San Francisco.