North York, Ontario, Canada
Jewelry Sales: I achieved total jewelry sales of 250,000 CAD during the holiday season. Earned recognition from the store manager and colleagues as a high-performing seasonal brand ambassador. Demonstrated exceptional sales performance in December 2025, with sales reaching 110,000 CAD. Customer Relationship Management: Leveraged strong interpersonal skills and knowledge of jewelry and arts to build rapport with clients, which led to a high customer return rate. For example, one loyal customer returned four times and made purchases totaling over 20,000 CAD exclusively with me. Daily Operation: Proficient in using the POS, KWI, and TWC systems for transactions. Also skilled in the Sales Force system for after-sales and repair services. Participated in daily store opening and closing procedures. Performed jewelry counts by categories each day. Co-operated with Holt Renfrew. Events Support: The store hosted several events to celebrate Thanksgiving, the Jewish New Year, Hanukkah, Christmas 2025, New Year 2026, and to support and raise funds for breast cancer. I proactively helped plan, set up, and deliver the best customer experience at events and parties, thereby increasing sales and promoting brand culture.
-Having taken charge as an Asian Art assistant specialist of three major auctions at the Asian Works of Art department, reaching 900,000 CAD(October 2024), 360,000 CAD(November 2023), and 80,000 CAD(April 2024)auction amounts for each auction, respectively. -Sales work: Communicating and corresponding for the entire process of auctions with clients; dealing with customer inquiries and requests; charging and payment process. -Auction operation: Taking charge and assisting with the auction lots' sequence, set-ups, and displays; participating in telephone bidding for each related auction; attending auction previews, guiding and Q&A with previewers, and doing sales work at the spot with previewers. -Appraisals and evaluation: Under the mentorship of renowned Asian Art consultant, Anthony Lee, practicing for identifying artworks' period, area, authenticity, and provenance; writing detailed catalogues; appraising the value and bidding range of the artworks. -Customer maintenance: Fortifying the trustworthy mutual relationships with old customers; establishing positive relationships with new customers.
-A public exhibition for Dali's artwork series of Divine Comedy, working for the box office and gift shop. -Tour guidance for the audience about the entire exhibition under the topic of Dali's depiction of Divine Comedy, which is divided into three spatial chapters; elaborating on the detailed information and artistic explanation behind each of Dali's print works curated by this exhibit.
-Assisting Prof. Tansen Sen at the Global Asian Center, NYU Shanghai, doing academic research, document OCRs, and archival studies; accomplishing two series of municipal archival studies projects with the professor. -Coordinating for international conferences at the Global Asian Center, receiving visitor scholars and guest speakers, assisting with conference agendas, scheduled routines, and catering bookings.
-Working for an exhibition called "Trees" under the sponsorship of the Cartier Foundation, communicating with the sponsors from the Cartier Foundation about the exhibition funding allocation, advertisement plan, and events coordination. -Pop stars and artists' events reception at the Power Station of Art, coordinating with the Cartier Foundation's requests for business and art promotion by pop stars/singers/artists, along with their respective schedules, and arranging sessions for photography and social media postings.