Delhi, India
Experienced Business Analyst with 5 years of expertise in leading cross-functional teams to develop, design, document, and deliver impactful projects and process improvements that align with organizational goals. Skilled in gathering and analyzing business requirements, managing projects, and driving business process enhancements. Proficient in both Agile and Waterfall development methodologies, with a solid understanding of the Software Development Life Cycle (SDLC). Adept at fostering collaboration across stakeholders to ensure seamless project execution and deliver value-driven solutions. Passionate about bridging the gap between business needs and technical solutions, I thrive in dynamic environments that demand strategic thinking, attention to detail, and continuous improvement.
• Leading data interchange platforms projects for a major PBM and pharmacy chain in the US, managing a team of 20 members • Translated stakeholder requirements into tangible deliverables such as 20+ functional specifications documents, data mappings, process flow diagrams, use cases, UI/UX designs etc • Orchestrated seamless communication between clients and developers, ensuring alignment with product requirements, resulting in a 30% reduction in development iterations • Conducted API testing using tools like Postman, and gained expertise in US NCPDP telecommunication standards, thus reducing system bugs by 25% • Bridged the gap between business and technical stakeholders, facilitating seamless product development • Created system & functional specifications documents, screen designs, and wireframes that helped in conceptualizing the product • Led story and backlog grooming and estimated efforts in story points • Conducted user acceptance testing to ensure the solutions met business needs
• Led the Digital Sansad project for the Parliament of India, conducting comprehensive requirement- gathering sessions and analysis • Conducted client interviews and high-level reviews to elicit requirements • Performed AS-IS and Gap Analysis for existing applications and suggested TO-BE solutions • Led weekly meetings with business and other stakeholders to discuss status, outstanding issues, and deadline • Documented business requirements, functional & technical specifications, and crafted presentations for key stakeholders • Created wireframes and screen designs to provide share with the development team
• Worked on a Data Interchange Portal project for a major health insurance company in the US • Maintained the solution vision, roadmap, and backlog through JIRA • Translated stakeholder requirements into different tangible deliverables such as functional specifications, UI/UX designs, process flow diagrams etc • Led story & backlog grooming and effort estimation in story points • Interacted directly with clients to elicit and translate requirements and bridged the gap between business and technical stakeholders • Prepared System & Functional Specifications documents • Prepared the screen designs, and wireframes to provide a walkthrough on the same artifact to the development team
• Collaborated with industry experts to develop operating models, process hierarchies, and KPIs • Conducted business requirement gathering and workshops with stakeholders • Validated and improved processes to align with business strategies • Performed QA on process models with defined guidelines • Curated content for monthly newsletters/ PPTs, etc • Designed blogs and content specific to the health industry • Worked as a back-end software developer and implemented software features against new requirements