Windsor, Ontario, Canada
-Worked as a dispatcher in a fast-paced office environment to monitor, schedule, track, and manage the placement of freight-based shipments for various customers across North America. -Utilized internet-based logistics software to effectively enter and maintain up-to-date company data to ensure that detailed, accurate records are kept. -Answered calls to maintain satisfactory customer service, connect personally with customers, resolve concerns, and recommend solutions relevant to the needs of the customers.