Austin, Texas, United States
Customer-centered SMB account executive focused on delivering SAAS & IT solutions to over 800 accounts. High desire for managing and winning complex deals. -Attainment 103% after 1st full quarter onward. -24% YoY revenue growth. -Motivated by customer care for the business and clients to modernize the workplace and increase their productivity. -Full sales cycles B2B including prospecting, pipeline management, internal & partner relations, presentations, meetings with CEOs and executives, and closing.
● Generated $1M in revenue for Dell first year in role ● Managed a book of 800 accounts ranging from new to recurring customers ● Average attainment for 1st full quarter and onward: 103% ● Saved several stalled or dead deals ranging from $50k-$250k ● Maintain full B2B sales cycle: prospecting, meetings with executives, pipeline management, managing partner relations, engaging overlays team, and closing to deliver SaaS & IT solutions. ● Corporate Proficiency with Salesforce CRM, Salesworks, Microsoft 365, Copilot
Trusted with large gratuity parties with high sales of up to $820 for restaurant, improving brand loyalty and fulfilled customer experience Cultivate positive rapport with different guests to create and maintain regulars Increased sales numbers through personalized guest recommendations, demonstrating a professional knowledge of menu Thrived in fast-paced conditions by adapting to the requests and conflicts of guest needs
Consistently entrusted with most lucrative sections, resulting in top end sales of $1400 and increased revenue for the restaurant through exceptional customer service and proper knowledge of menu Developed relationships and cultivated an attractive atmosphere through excellent customer service to create and maintain guest regulars Drove sales numbers by upselling menu items through engagement with customers and expert knowledge of menu Thrived in fast-paced environments by quickly responding to changing customer needs and business demands
Awarded for most sales on a Wine Wednesday after working there for 2 months Proved adept knowledge of menu items that led to customized recommendations and increased sales Continued to foster attractive environment for new and regular guests Balanced multiple tables and priorities ensuring timely and efficient service to all guests
Promoted to second level technician within 7 months of entering base role. Delivered high end customer fulfillment through proper skills and knowledge of pest control management. Developed customer loyalty and brand confidence through exceptional customer service