Singapore
I am passionate about working with and developing others to deliver results through effective communication and teamwork that is aligned with the organisational strategic direction. Demonstrated history of working in the airlines/aviation industry in both operational and corporate level.
• Created and independently managed the Workplace Safety & Health (WSH) system, successfully rolling it out across all Tim Hortons Singapore outlets in compliance with Singapore WSH regulations • Led and self-managed the end-to-end TAFEP endorsement, ensuring full alignment with fair employment practices and MOM guidelines • Manage end-to-end Human Resources operations for multi-outlet F&B retail, covering recruitment, onboarding, employee relations, performance management, and manpower planning • Oversee recruitment for frontline and supervisory roles (Baristas, Shift Leaders), ensuring compliance with MOM, TAFEP, and internal HR standards • Serve as the primary WSH Management Lead, overseeing incident reporting, investigations, corrective actions, and continuous safety improvements • Conduct WSH trainings, safety briefings, and toolbox meetings to embed a strong safety culture across all outlets • Coordinate audits, inspections, and documentation with internal stakeholders and external authorities (e.g. MOM, NEA) • Advise Operations and Store Managers on HR policies, disciplinary matters, attendance management, and regulatory compliance • Partner closely with Operations to align HR and WSH initiatives with business objectives in a fast-paced F&B environment
In 1964, the first Tim Hortons® restaurant in Hamilton, Ontario opened its doors and Canadians have been ordering Tim Hortons iconic Original Blend coffee, Double-Double ™ coffees, Donuts and Timbits® ever since. Over the years, Tim Hortons has captured the hearts and taste buds of Canadians. Tim Hortons is now proud to be Canada's largest restaurant chain serving over 5 million cups of coffee every day with 80% of Canadians visiting a Tims in Canada at least once a month. More than a coffee and bake shop, Tim Hortons is part of the fabric of Canada and a proud symbol of our country and its values. We have always had a deep connection to our communities and our guests from coast to coast. Our more than 1,500 restaurant owners are Canadians who live in communities across the country employing over 100,000 people. Our local Owners and their teams care deeply about the communities they serve. That’s why we provide over $60 million per year to organizations and communities throughout Canada. From signature programs like Timbits® Sports and the Tim Hortons Foundation Camps, we invest in community projects and initiatives big and small.
Spa Esprit Group (SEG) is a homegrown brand with a diverse portfolio. From baking Singapore’s best handmade croissants to championing specialty coffee, our venues welcome you in like a friend’s warm embrace. Our collection of quirky restaurant, cafe and bar concepts share a common thread of bringing happiness through food, in spaces created for good times and a playful nod to local culture. Make a reservation with us, or contact us for venue and private event bookings. FOOD & BEVERAGE BRANDS - TIONG BAHRU BAKERY (The best French bakery in Singapore) - COMMON MAN COFFEE ROASTERS / COMMON MAN NIGHTSHIFT (An unrivalled passion for specialty coffee) - COMMON MAN COFFEE ROASTERS INTERNATIONAL (Specialty coffee company with a heart) - BOCHINCHE (A modern Argentinian steakhouse in Singapore) - OPEN FARM COMMUNITY (Singapore's first farm-to-table restaurant) - NOKA (Contemporary Japanese Kaiseki dining and cocktails) - TIPPLING CLUB (Modern gastronomy with a touch of theatre) - THE BUTCHER’S WIFE (Natural wine bar and gluten-free restaurant) - EDIBLE GARDEN CITY (Grow-your-own-food pioneers) BEAUTY BRANDS - BROWHAUS (Brow and lash grooming experts) - STRIP(Waxing becomes an artform) - SPA ESPRIT (Spa combined with new-age healing remedies) - BEAUTY EMPORIUM (One-stop shop for all your beauty needs) - TWO LIPS (The world’s first luxury intimate care for vulvas)
Responsible for attracting the best talents for hiring partners into the relevant career opportunity. Being part of a team in managing recruitment initiatives, from branding, outreach, and networking activities, shortlisting and selecting until hire. Team Structure In performing. Providing career consultation and development advisory to candidates, sourcing suitable candidates for roles, and match them to job specifications and client requirements. Having a group of students who completed their studies with eduCLaaS. Studies come from variety different backgrounds from career switches with experience to students who have no background. When these students completed their course of studies with eduCLaas (Lithan Academy) Part-time and SGunited courses, The Talent Management team (student engagement & employer engagement) will partner these students in bring them back to work upon their course completion.
Job scope & Responsibility • Identify sales leads. • service new clients and maintain a good working relationship with new contacts • Following up on new business opportunities and setting up meetings. • Planning and preparing presentations. • Communicating product developments to prospective clients. • Overseeing the development of marketing literature. • Writing reports. • Providing management with feedback from clients. • Communicating with clients to understand their needs and explain product value. • Building relationships with clients based on trust and respect. • Collaborating with internal departments to facilitate client need fulfillment. • Collecting and analyzing data to learn more about consumer behavior. • Keeping accurate records pertaining to inventory and account notes. • Maintaining updated knowledge of company products and services. • Resolving complaints and preventing additional issues by improving processes. • Identifying industry trends. • Acting as a client advocate with a focus on improving the buyer experience.