São Paulo, São Paulo, Brazil
Trilingual professional (Native Portuguese • Bilingual Spanish • Advanced English) with 10 years of international experience living in Buenos Aires and a strategic return to the Brazilian market. Specializing in the intersection of creative storytelling and Growth strategy, my background combines Multimedia Production with a foundation in Digital Marketing from FIAP. This unique blend allows me to build campaigns that balance visual impact with strategic analysis, using AI tools to optimize conversion and scale results. I act as a "Creative Strategist," focused on optimizing the marketing funnel through high-impact visual content. I leverage Artificial Intelligence to interpret consumer trends, ensuring that every creative deliverable is aligned with business performance and growth objectives. Open to remote or hybrid opportunities where I can apply my multicultural background, strategic thinking, and multimedia expertise to generate consistent results.
Conduct outbound prospecting and cold calling to generate new business opportunities in the B2B segment. • Provide personalized financial consulting by analyzing client needs and recommending the most suitable financing or Merchant Cash Advance solutions. • Negotiate terms, structure deals, and close sales to meet and exceed monthly targets. • Build and maintain strong relationships with clients, delivering excellent post-sale support. • Stay up-to-date with market trends and competitive financing products. Skills: Sales | Business Development | Financial Solutions | Merchant Cash Advance | Outbound Prospecting | Negotiation | Relationship Management | B2B Sales
Served as the primary point of contact for prospective and current postgraduate students, providing detailed information and guidance on master’s and doctoral programs, admission requirements, application processes, scholarships, and course offerings. Managed front-desk operations, welcoming visitors in person, handling a high volume of telephone inquiries, and responding promptly to emails in both Spanish and English. Delivered regular informational talks and presentations about the university’s postgraduate programs to groups of interested candidates. Coordinated closely with faculty members, program directors, and academic departments to facilitate communication between students and professors. Efficiently managed the department’s CRM system to track inquiries, register prospective students, update applicant records, and generate reports. Performed a wide range of administrative tasks, including scheduling appointments, organizing program events and open-house sessions, preparing documentation, and maintaining accurate student and program databases. Ensured smooth daily operations of the postgraduate office through multitasking and strong organizational skills in a fast-paced academic environment.
La Martina (Premium polo & lifestyle brand) Delivered personalized, high-end customer service in a luxury retail environment, assisting clients in selecting men’s clothing, accessories, and polo equipment, ensuring an exceptional shopping experience for local and international customers. Provided style advice and outfit recommendations based on clients’ needs, occasions (casual, business, polo events), and body type, consistently achieving high customer satisfaction and loyalty. Actively drove sales through upselling and cross-selling techniques, regularly exceeding monthly sales targets. Managed the complete sales cycle: welcoming clients, product presentation, fitting room assistance, payment processing, and gift wrapping. Maintained visual merchandising standards according to La Martina’s strict brand guidelines, ensuring the store always looked impeccable and seasonal collections were highlighted. Performed daily stock replenishment, organized the stockroom, conducted inventory counts, and received new merchandise shipments. Handled cash register operations, managed returns and exchanges, and resolved customer complaints quickly and professionally. Kept the sales floor tidy (folding clothes, steaming garments, arranging displays) and ensured sizing and pricing accuracy at all times. Collaborated with the team during peak seasons and special events (e.g., polo tournament pop-ups and VIP client days). Worked with the store’s POS and inventory software to track stock levels and register sales.