Tamara Cook

Account Executive at ACD Distribution and Owner, Zipwhaa, Inc

United States

About

Experience

  • Account Executive at ACD Distribution
    Nov 2003 - Present · 22 yrs 8 mos

  • Owner at Zipwhaa, Inc

  • Member at Game Manufacturers Association
    2003 - 2009 · 6 yrs

  • Business Analyst at Electronic Data Systems
    Dec 2002 - Nov 2003 · 1 yr

    Evaluate, research, test and assist in upgrading software to provide better processing of data within the Wisconsin Medicaid System.

  • Pearson Education (3 yrs 3 mos)
    • Product Support Level II
      Oct 1999 - Dec 2002 · 3 yrs 3 mos

      Assist customers with software questions, provide direction on difficult software cases, resolve escalate issues, and assist in team building. Administrative functions such as: retrieving voice mail, providing statistics for call logs, and importing information into a Customer Relationship Management tool.

    • Product Support Level II
      Oct 1999 - Dec 2002 · 3 yrs 3 mos

      Assist customers with software questions, provide direction on difficult software cases, resolve escalate issues, and assist in team building. Administrative functions such as: retrieving voice mail, providing statistics for call logs, and importing information into a Customer Relationship Management tool.