London Area, United Kingdom
CAREER OBJECTIVE Highly motivated and technically competent with strong interpersonal skills to be utilised in the field of management and technology that offers professional growth while being resourceful, innovative and flexible. CORE STRENGTHS Fast learner ,Positive attitude ,Excellent Time Management, Organised,Creative Thinking, Team Management, Confident with a positive ‘can do ‘ attitude, Result oriented and a perfectionist.
I have been working as a Business Applications consultant with Sovereign since 2013 and provide managed services to various clients within the Housing and Public Sector. Whilst with Sovereign I have supported many modules within Orchard Housing Systems and many more applications used withing the Housing sector. I have also been responsible in providing 2nd line and Desktop remote and field support to some of our clients in Housing and Public sector working on daily basis . Clients sites worked with: Watford Community Housing as Applications Consultant and 2nd Line engineer 2013-2015 THCH as Applications Consultant and 2nd Line engineer: 2013- 2019 Thrive Homes Applications Consultant : 2013 - 2017 Habinteg Housing System and Applications support Engineer: 2015-2017 Visit Britain Systems and Databases support engineer: 2017-2018 Red Kite Housing :2018-2019 Key Technical Responsibilities includes:- Orchard Housing GUI and Browser Business Objects ( Administration and updating universes) Dynamics GP (Administration) Documation (Administration) Active X (Adminstration) QL (Administration) Documotive EDRM (Administration and user front end) Documotive P2P (Administration) Supporting and Upgrading/Maintaing HR systems like Itrent Brixx (Administration) Corvu (Administration) Microsoft Office 95/97/2000/XP/2003/2010 Office 365 (Administration) Mitel Telephony Systems (Administration) Meraki MDM (Adminstration) Windows 95/97/NT/2000/XP/7/8/10 Laptop and PC builds Working in a citrix environment Installing and Updating applications on Gold Image Active Directory Administration Active Sync - Configuring/ Administration of Mobile Devices Basic Understanding and Use of VMware Implementing new processes and Managing the existing ones for Smooth funtioning of the day to day business activities. Leading on a Document filing project for a Housing association and managing the workload of a team of 5. Creating Documentations/User guides and providing user training.
Key responsibilities includes: 1) Providing application Support like Orchard Housing, Business Objects, Opti-Time, TpTracker, Mobizimo, dealing with the scripts like SQL, Java, HTML and CSS. 2)Dealing with the Mobile phones and PDA's along with the software issues. 3) Dealing with the network issues and providing support to the staff members with the day to day system errors. 4) Writing SQL queries for the external website hosting companies so as to fetch data from the Database. 5) System administration for Corvu.
Helping students from different university students across the country and United States with MBA dissertations, Assignments and Mathematics