Ta Karra Jones, PhD

Sr. Manager of Coach Experience

Orlando, Florida, United States

About

I’m a Qualitative Researcher with a passion for translating lived experiences into actionable insights and equitable products. Years as a Social Worker gave me the opportunity to advocate for and partner with vulnerable communities. My academic work and UX training have reinforced my belief that equitable and empathetic research is essential. Designing a better future is possible with the right researcher and it is why my particular skills will be an asset to you. ✔ Ph.D. in Organizational Leadership, Chicago School of Professional Psychology (Spring 2022). ✔ M.S. in Social Work, University of Nevada at Las Vegas. ✔ B.S. in Social Work, Tennessee State University. ✔ Certification in Preparing Future Leaders Program, Chicago School of Professional Psychology TECHNICAL SKILLS & AREAS OF EXPERTISE: ✔ Microsoft Office Suite including MS Word, PowerPoint, Outlook and Excel. ✔ Usability Studies, Focus Groups, Individual Interviews, Research Design, Business Development, Project Management, Qualitative Analysis, Mentoring, Behavioral Science. Please connect with me on LinkedIn, or by email: ✉ [email protected]

Experience

  • Sr. Manager of Coach Experience at USTA Coaching
    Aug 2025 - Present · 1 yr

  • Sr. Manager of Community Education Resources and Experiences at (USTA) United States Tennis Association
    Feb 2024 - Jun 2024 · 5 mos

  • User Experience Researcher III at Meta Via Russell Tobin
    Oct 2022 - May 2023 · 8 mos

  • UX Researcher II at Google via IntelliPro
    Dec 2021 - Oct 2022 · 11 mos

  • SOCIAL WORK CONSULTANT at St. Mary's Medical Center, San Francisco
    Apr 2019 - Dec 2021 · 2 yrs 9 mos

    ◆ Manage outpatient community bed and board placement for 10-15 patients. ◆ Complete Psychosocial Assessments for complex cases including ethical problem solving for care planning and implementation of ongoing social services for patients and families within all levels of hospital. ◆ Assess patients for 5150 criteria. Complete transfer process to appropriate level of care when needed. Partner with community providers, patient and family system to establish patient-centered and safe discharge plan to meet needs identified. ◆ Collaborate with RN Case Manager, Nursing Staff, Doctors and other multidisciplinary staff to facilitate safe and effective discharge planning. Identify needed medical and financial resources, crisis intervention, and screen for potential high-risk needs. ◆ Facilitate appropriate care services for homeless patients under SB1152. Establish written discharge plans, and coordinate referrals to appropriate services.