Metro Jacksonville
Results-driven professional with 20 years of experience as a team-member, mentor, manager, and leader with the sole focus of achieving great customer satisfaction. I've had great success in information technology, healthcare, education and training, marketing, logistics, budgeting, and finance. I credit this to having a great understanding and high-aptitude for understanding and communicating the customer interests with my team, and the great teams I have worked with in the past. Areas of experience: SaaS | Marketing | Financial Planning | Business Analytics | Employee Relations | Customer Relations (CRM) | Product Development | Adult Learning Theories | Policy Design & Procedures | Process Improvement (LSS/KAIZEN) | Project & Program Management (PMBOK) | Operation & Strategic Planning (TQM)