Lake Forest, California, United States
Chris Alexander and his team provide business leaders with people-centered transformational training and development solutions. Synergy training and development programs transform and motivate individuals into high-performance business teams. Synergized teams learn to align systems, job functions, and structures with strategic business objectives thus improving lifetime customer value, increasing employee and customer retention that positively impacts the bottom line. “We build high-performance business teams focused on Exceeding Customer Expectations.” We offer world-class training, facilitation and consultation in: - Strategic Planning - Leadership Development - Culture Change - High-Performance Teamwork - Sales Training - Customer Care Training Our powerful and easy to implement highly effective formula will synergize your team virtually overnight. By implementing the 5 Essential Pieces, we shift mind sets, stimulate positive attitudes and break through fear. We show you and your team how to create zones of inspiration, trusting relationships and highly profitable work environments in any marketplace. Specialties: Culture Change Programs, Keynote Speaking, Leadership Development, Communication and Motivational, Sales Training, and Teamwork and Customer Care Training.
Over the last 25 years I have been building high performance business teams and developing leadership teams focussed on a shared destiny such as Exceeding Customer Expectations, Employee Engagement, Quality and Organizational Culture.
MEET CHRIS ALEXANDER. Because of Chris Alexander’s books, powerful messages and engaging humorous teaching gift, businesses and organizations throughout the world invite him to speak and coach their Executives and business teams. Executives from client companies such as: Mercedes Benz, Barratt American, Interior Specialists, Inc. and Johnson & Johnson say that it is Alexander’s 25 years of real world business experience, examples and results that have struck a chord and won him acclaim. Chris Alexander is an expert at building organizational culture, high-performance teamwork and world class customer service. He also conducts Synergy retreats, custom designed workshops and ongoing culture change programs. Chris Alexander is an example of the American dream, he was born in a small country in the middle of Africa, then called Rhodesia and now renamed Zimbabwe. He emigrated to the USA 18 years ago and has since published five books - Joy in the Workplace, Creating Extraordinary Joy, Synergizing Your Business, Catch the Wind with Your Wings and “The Wow Factor!”. He has also authored many extremely successful business audio’s, CD’s and DVD’s to support his training programs. Recently, along with a team of educational specialists, Alexander won the prestigious Los Angeles Area Emmy Award for Overall Excellence in Business Education for the Coast Telecourse, Dollar$ and Sense: Personal Finance for the 21st Century. Alexander’s largest audience is his two PBS TV shows, titled Creating Extraordinary Joy and Joy in the Workplace, which reaches 4,500,000 people with each broadcast. Alexander’s stories, anecdotes, international flavor and fresh feet on the ground examples will “WOW” your audiences. ... and like so many groups, you will want him to come back - again and again... , .
We are facilitating a culture change program and building high performing leaders. This program is ongoing and has elevated the residency levels to 98%. We have built an outstanding customer driven culture that is an example to the senior living industry nationally and internationally.. It has included a Synergy Leadership Program, How to build a HPO and customer centric behaviors at every level of the organization.Synergy "WOW" Factor!, --customer loyalty program. Synergy Sales Development and of course very specific customized measurement skills. In every department and at every level employee engagement is at an all time high. Many points higher than the industry average. These are great leaders who have become world class. We build high-performance business teams focused on exceeding customer expectations!
The Synergy Leadership Culture and Team Building Program shifted the entire organization to a High Performance culture achieving results that exceeded all expectations.
Leadership Development and executive coaching and conducting a series of WOW factor customer loyalty training programs for both MBK and their trade partners. BUILDING HAPPINESS!