Chicago, Illinois, United States
As a Sales Development Representative at HERE Technologies, I focus on connecting businesses with AI and machine learning powered location intelligence solutions that help them work smarter and move faster. My role centers on identifying opportunities, engaging potential clients, and leading meaningful sales conversations that turn complex technology into real business value. I am deeply passionate about sales and enjoy building relationships that solve real problems. I am equally passionate about AI, data, and geospatial technology, and how these capabilities enable organizations to make better decisions, improve operations, and drive measurable growth through location driven insights.
Sales Development Representative | HERE Technologies ✱ Drive end to end lead generation and pipeline development, managing inbound qualification and outbound client acquisition across enterprise and mid market segments ✱ Execute targeted outbound prospecting across key verticals, generating net new opportunities, contributing to team growth, and consistently supporting quarterly quota attainment ✱ Conduct in depth account research and stakeholder mapping to position HERE’s full product portfolio including APIs, SDKs, data licensing solutions, and enterprise grade platform capabilities aligned to strategic business and technical objectives ✱ Lead multi channel outreach including cold calling, email campaigns, and social selling to secure high quality discovery meetings ✱ Own the qualification process through consultative discovery, uncovering client challenges and aligning solutions to long term objectives ✱ Generate and convert meetings into qualified opportunities, enabling Account Executives to drive deal closure and revenue impact ✱ Consistently contribute to revenue generation by supporting a strong pipeline to closed deal ratio, aligning with high performance sales benchmarks ✱ Position HERE APIs, SDKs, and data licensing models around scalability, integration efficiency, and long term value ✱ Partner with Account Executives on account based strategies to increase pipeline velocity and support complex sales cycles ✱ Identify whitespace opportunities and expand into new markets and verticals through strategic outreach and territory planning ✱ Support client retention and growth by reinforcing value, identifying expansion opportunities, and contributing to long term partnerships ✱ Represent HERE Technologies in client engagements, positioning the company as a strategic leader in enterprise solutions and digital transformation initiatives
Enterprise Software Sales Representative ✱ Led end to end enterprise software sales cycles, driving lead generation, qualification, negotiation, and contract closure across high value accounts. ✱ Managed complex B2B sales engagements involving multi stakeholder decision making across enterprise, SMB, and public sector clients. ✱ Delivered tailored technical presentations and executive demos for cloud, AI driven solutions, cybersecurity platforms, and data integration frameworks including ETL and pipeline enablement. ✱ Drove cloud transformation initiatives, positioning scalable IT infrastructure solutions including network architecture, access point optimization, network racks, structured cabling, access control systems, smart boards, and conference room setups. ✱ Directed procurement, configuration, and deployment of hardware and software across diverse industries, ensuring scalability and efficiency. ✱ Implemented network security solutions, including firewall deployment and configuration to strengthen client security posture. ✱ Led sales and deployment of VOIP, cloud, and cybersecurity solutions to improve communication and infrastructure resilience. ✱ Collaborated with product, engineering, and support teams to ensure seamless delivery and strong client outcomes. ✱ Managed post sales implementation, driving onboarding, adoption, and long term client retention. ✱ Delivered user training to accelerate platform adoption and improve operational efficiency. ✱ Developed WordPress websites, integrating design, content, and performance optimization. ✱ Secured bids for hardware, software, and IT service contracts across government, SMB, and K 12 sectors. ✱ Managed forecasting, pipeline, and workflow optimization using CRM and automation to drive revenue growth.
✱ Strategized and managed high-impact Google Ads campaigns across Search, Display, and YouTube, directly contributing to a consistent 30–45% increase in ROAS across client accounts. ✱ Transformed cold-call prospects into warm leads by aligning organic website performance with paid ad strategies, boosting lead conversion rates by 22% quarter-over-quarter. ✱ Audited and optimized ad copy, keywords, and bidding strategies to improve CTR by up to 60% while lowering CPC by 25%, leveraging deep knowledge of audience targeting and A/B testing. ✱ Bridged SEO and PPC to amplify visibility, reduce ad spend waste, and improve Quality Scores, achieving a synergy that increased traffic and reduced bounce rates. ✱ Monitored and reported on key performance metrics like CTR, ROAS, CPA, CPL, and CVR, translating raw data into actionable marketing strategies for scalable growth. ✱ Collaborated cross-functionally with account strategists, data analysts, and product teams to refine campaign goals, personalize funnels, and improve client satisfaction and retention.
Sales Representative ✱ Drove revenue generation across HP laptops, extended warranties, and McAfee antivirus solutions through consultative sales methodologies, personalized engagement, and solution oriented positioning ✱ Advised customers on optimal computing solutions by aligning technical requirements, use case scenarios, and budgetary constraints with tailored product recommendations ✱ Delivered high impact post sale support, resolving complex hardware and software escalations across laptops and PC environments with efficiency and technical precision ✱ Executed advanced troubleshooting across system performance, network connectivity, and software deployment challenges, ensuring seamless user experience and operational continuity ✱ Sustained elevated customer satisfaction metrics by providing responsive, dependable, and client centric service delivery ✱ Collaborated cross functionally with sales and technical teams to streamline order lifecycle management, warranty activation processes, and service fulfillment operations ✱ Consistently surpassed monthly sales and service KPIs through proactive client engagement, relationship cultivation, and value driven communication strategies
✱ Supported the planning and execution of integrated digital marketing campaigns across social media, email, and paid channels, aligning initiatives with broader growth and brand positioning strategies ✱ Contributed to content development including social media assets, blog drafts, and promotional collateral to enhance brand visibility and audience engagement ✱ Conducted comprehensive market research and competitive analysis to identify emerging trends, whitespace opportunities, and audience behavior insights ✱ Monitored and analyzed campaign performance using analytics tools, translating data into actionable insights to optimize future marketing strategies and ROI ✱ Collaborated cross functionally to ensure consistent messaging, brand alignment, and cohesive execution across all digital touchpoints ✱ Contributed strategic and creative input during ideation sessions, driving innovation to improve engagement, reach, and campaign effectiveness ✱ Developed foundational expertise in marketing operations, stakeholder communication, and data driven decision making within a performance oriented environment