Stockport, England, United Kingdom
Law graduate with experience across banking, human resources, and sales, bringing a strong combination of analytical thinking, client relationship management, and people focused skills. I have a proven ability to communicate effectively with customers, handle sensitive information with professionalism, and deliver high quality service in fast paced environments. My background in banking has strengthened my attention to detail and compliance awareness, while my experience in HR and sales has developed my ability to build relationships, understand client needs, and achieve results. I am particularly interested in opportunities within financial services and customer-focused roles, including remote and hybrid positions, where I can contribute to delivering excellent customer experiences and supporting business growth. Key strengths include: • Customer service & client relations • Communication & problem-solving • Compliance & attention to detail • Teamwork & adaptability I am open to new opportunities and keen to bring value to a forward thinking organisation. 😊
Delivered high-quality customer service and sales support to banking customers in a fully remote environment. • Assisted customers with account queries, banking products, and financial services. • Identified customer needs and recommended appropriate banking products and services. • Handled inbound and outbound calls, resolving issues efficiently while maintaining a positive customer experience. • Maintained accurate customer records and complied with banking regulations and internal policies. • Worked towards sales and service targets, contributing to team performance and customer satisfaction. • Demonstrated strong communication, problem-solving, and relationship-building skills.
Helping customers choose phones and plans that suit them. Answering questions, sorting out any issues, and making sure they leave happy. Working towards sales targets, handling payments, and keeping the shop running smoothly with the team.