Syed Zawar Ahmed

Business Consultant @ Systems Ltd. | TPH | Treasury | Trade Finance | Temenos T24 | Fin-Tech

Pakistan

About

Business Consultant specializing in Temenos Payment Hub (TPH) on the Transact R24 model, focused on enabling seamless, high-performance payment operations for banks around the world. With hands-on experience in TPH implementation, configuration, and functional issue resolution, I ensure that payment ecosystems are not only stable but also optimized for long-term scalability. Currently working with a leading bank in Oman, I oversee the end-to-end delivery of TPH—from environment setup and rule design to testing and deployment—ensuring that every payment flow is aligned with business and compliance requirements. Before this, I worked as a Business Analyst for T24 implementations, supporting banks in Kuwait and Bahrain with migration, configuration, and optimization of their core banking systems. My entry into fintech began with freelance roles and a Management Sciences degree from NED University, evolving into a client-facing role where I connect complex banking operations with efficient, tailored solutions. Here’s what I’ve done—and continue to do: A bank sets out to modernize its payments. TPH is implemented. Workflows are designed, configurations are made, environments are set up. But things don’t always go as expected. A payment fails. A rule breaks. A mismatch appears. That’s where I step in—not just to fix, but to build, align, and improve. With experience working with banks across the GCC region, my expertise includes: 🔹 TPH Implementation & Configuration – Designing and deploying complex, rule-based payment flows 🔹 Functional Issue Resolution (Jira-Based) – Investigating and resolving business-critical incidents 🔹 Environment & Release Management – Coordinating changes across SIT, UAT, and Production environments 🔹 T24 & Core Banking Expertise – Modules include TPH, Treasury, and Trade Finance 🔹 Client Collaboration – Working closely with stakeholders to ensure delivery matches operational needs 🔹 Training & Documentation – Enabling teams to manage and evolve their Temenos platforms independently Whether it’s implementing new payment logic, building system workflows, or resolving post-go-live issues, my focus remains on delivering resilient, scalable solutions that enhance operational performance and client confidence. Let’s connect and explore how to make core banking smarter, faster, and built for the future.

Experience

  • Business Analyst - Temenos at Systems Limited
    Jul 2025 - Present · 1 yr

    As an Business Consultant working on different modules of Transact T24, I support leading banks in the GCC region by delivering reliable and efficient payment processing solutions. My role involves both functional and technical aspects, with a focus on performance, issue resolution, and smooth client operations. Responsibilities: Configure and test TPH workflows. Implement new functional solutions as per client's requirements. Perform end-to-end testing and sanity checks across UAT, SIT, and Production environments. Handle and resolve Jira tickets raised by clients, ensuring timely issue resolution. Coordinate with client-side teams during deployments and release activities. Maintain documentation for setups, test cases, and known issues. Key Contributions: Helped deliver enhanced payment flows for GCC clients by supporting critical configurations and testing. Resolved high-priority payment issues under tight timelines, improving system stability and client satisfaction. Built a solid understanding of how TPH integrates with other core banking areas in T24. Tools & Technologies: - Transact t24 (R24) - Jira - MS Office Suite My commitment to continuous learning and staying updated with the latest developments in financial technology ensures that I provide clients with cutting-edge solutions. I am passionate and excited about the opportunities to contribute to impactful projects in the fin-tech sector.

  • Business Analyst - Temenos at Freelance
    Apr 2023 - Jun 2025 · 2 yrs 3 mos

    As a Business Analyst, I delivered tailored fintech solutions with a focus on Temenos T24 implementations for clients in the GCC region, including Kuwait, Bahrain and Jordan. Over the course of one year, I played a key role in bridging business needs with technical delivery, contributing to successful implementations and post-go-live support. Responsibilities: Conducted detailed requirement analysis and translated client needs into clear, actionable functional specifications. Designed and configured scalable T24 solutions to optimize business processes and enhance system performance. Acted as a communication bridge between technical teams and business stakeholders, ensuring smooth alignment and understanding. Provided post-implementation support, including user training and issue resolution, to help clients maximize value from T24. Key Achievements: Successfully delivered multiple T24 implementation projects, improving client system capabilities and satisfaction. Streamlined operational processes, resulting in improved efficiency and turnaround times for key banking functions. Created and led training sessions that empowered clients to manage and maintain their T24 environments independently. This role helped build a strong foundation in core banking systems, client engagement, and end-to-end project lifecycle execution, preparing me for more specialized work in the Temenos ecosystem.

  • Market Research Analyst at A.A Joyland Pvt. Ltd.
    Aug 2023 - Aug 2024 · 1 yr 1 mo

    As part of our Final Year Research Project at NED University, conducted market research and competitor analysis to identify trends in edutainment and family entertainment. Assisted in creating marketing strategies to enhance visitor engagement and customer satisfaction. Designed and evaluated promotional campaigns, providing actionable insights to the team. Collaborated with cross-functional teams to develop an immersive visitor experience. Analyzed feedback and performance metrics to propose improvements for the park’s marketing initiatives.

  • Administrator at Nasra Moazzam Institute
    Sep 2022 - Mar 2023 · 7 mos

    After completing my own entrance preparation at the institute and securing admission to NED University with high marks, I was offered the role of Administrator in recognition of my performance, discipline, and character. In this role, I managed and supported the overall operations of the center's aptitude education programs. Responsibilities: Oversaw day-to-day operations of the institute, ensuring smooth conduct of regular classes and scheduled programs. Played a key role in student recruitment, leveraging word-of-mouth marketing and outreach to attract new enrollments. Worked closely with faculty and students to maintain a positive and engaging learning environment. Managed logistics and planning for competitions, seminars, and academic events under the institute's banner. Supported teacher and student retention by fostering strong relationships and ensuring timely resolution of concerns. This experience developed my skills in operations management, communication, and student engagement, and gave me early exposure to handling leadership responsibilities in an academic setting.