Stockport, England, United Kingdom
As a Business Intelligence Manager at Countess of Chester Hospital, I lead a team of BI developers and analysts to deliver data-driven solutions that support the hospital's strategic goals and operational efficiency. With 15 years of experience in the NHS, I have a strong understanding of the healthcare sector and its challenges, as well as the technical skills to design, develop, and implement BI systems and applications using SQL, software development, and agile methodologies. I have successfully managed and delivered multiple BI projects, such as creating dashboards, reports, and data warehouses, that have improved the quality of care, patient satisfaction, and financial performance of the hospital. I am passionate about using data and analytics to drive innovation and improvement in the healthcare industry, and I enjoy collaborating with stakeholders, users, and colleagues to deliver solutions that meet their needs and expectations.
• Liaise with Executive Directors and operational managers to understand and document their needs, and design solutions that meet the needs of the organisation whilst ensuring the best use of the technologies available. • Provide a high level of customer service to end users of informatics tools in order to ensure their continued uptake and effectiveness internally and externally. This will include providing end user support and training as required. • Manage the design, development, testing and deployment of the Trust’s dashboards. • Support the development and implementation of self-service reporting solutions in the Trust • Communicating complex analytical, statistical or technical matters to non-technical audiences. • In conjunction with Executive Directors and other operational managers prioritise and negotiate new developments and amendments to existing reports • Responsible for the management and planning of full project life-cycle to ensure successful delivery of any projects, from requirements gathering to design, implementation, testing, and user training. • Proactively seeking to improve the technical capability and efficiency of informatics solutions to minimise downtime
• Being the advocate of BI and Analytics for data driven decision making across the enterprise through strategic leadership and guidance. • Lead the Business Intelligence and IT analysts’team. • Perform both logical and physical modelling of the DB. • Maintain metadata and mappings for correlating information. • Create, design and architect the data model based upon business and user requirements. • Develop data governance strategy and controls to ensure consistency of data between various systems, and across the enterprise system architecture • Delivered over 500 reports & analyses supporting key processes in Finance & billing Operations. • Led a project team responsible for the data validation, visualisation & reconciliation on a migration project of 10,000 Staff. • Maintaining and updating the Business Intelligence projects portfolio in response to changes in priority, scope, and progress. • Built a centralized BI team from the ground up that created subject matter experts (SMEs) providing valuable data insights to the organization. • Develop business case justifications and cost/benefit analyses for BI spending and initiatives. • To lead in the development and programming of automated reporting tools in Power BI, in relation to performance management information and routine operational reporting. • Manging the current Qlikview apps and server and transform them into new Power Bi. • Created complex queries using SQL to check business logic against 10's of millions of records that helped to shape up the clinical services. • Managed multiple data analysis projects with competing priorities and aggressive timelines. • Partnered with business teams to create unique KPIs and OKRs focused on key problem and strategic goals. • Developed numerous reports used by all areas of the organization daily and implemented a data warehouse and self-service data model based on Power BI.
• Being the advocate of BI and Analytics for data driven decision making across the enterprise through strategic leadership and guidance. • Lead the Business Intelligence and IT analysts’team. • Perform both logical and physical modelling of the DB. • Maintain metadata and mappings for correlating information. • Create, design and architect the data model based upon business and user requirements. • Develop data governance strategy and controls to ensure consistency of data between various systems, and across the enterprise system architecture • Delivered over 500 reports & analyses supporting key processes in Finance & billing Operations. • Led a project team responsible for the data validation, visualisation & reconciliation on a migration project of 10,000 Staff. • Maintaining and updating the Business Intelligence projects portfolio in response to changes in priority, scope, and progress. • Built a centralized BI team from the ground up that created subject matter experts (SMEs) providing valuable data insights to the organization. • Develop business case justifications and cost/benefit analyses for BI spending and initiatives. • To lead in the development and programming of automated reporting tools in Power BI, in relation to performance management information and routine operational reporting. • Manging the current Qlikview apps and server and transform them into new Power Bi. • Created complex queries using SQL to check business logic against 10's of millions of records that helped to shape up the clinical services. • Managed multiple data analysis projects with competing priorities and aggressive timelines. • Partnered with business teams to create unique KPIs and OKRs focused on key problem and strategic goals. • Developed numerous reports used by all areas of the organization daily and implemented a data warehouse and self-service data model based on Power BI.
• To develop and update the Division's IT strategy. • To work with software companies and King's IT department to procure and project manager the implementation of new systems as required. • To work with external programmers to design and develop existing systems including renal ware and liver ware. To manage all requests for alterations and developments. • To manage the production of monthly reports to agreed time scales, particularly in relation to data submissions to CCGs, CSUs, and NHS Commissioning Board agencies. • Responsibility for the preparation and submission of ad hoc internal and external reports. • To maintain and develop links to external data sources such as PIMS and Pathnet for use alongside all divisional systems. • Provides direction to project teams including assignment of individual responsibilities, tasks and technical functions. • To develop and maintain Clinical Decision Support procedures where appropriate within the Trust IT Systems. • To ensure the departments are fully compliant with the Trust's Data Quality Strategy, Data Quality Policy and NHS number policy.