Qatar
As Administrator and HR service expert carrying 10 plus years of experience with several top MNC’s in India that includes Mphasis an HP company and John's Lang, Alwatany Travels ( Doha ). I would be highly interested to place myself in a suitable role at your esteemed organization. Being an expert in Customer services, I’ve consistently delivered up to or even above the expectations of the management, which has earned me the “Spirit of Winning” one of the most prestigious awards of MphasiS an HP company and several other appreciations and accolades both from the management as well as from the clients throughout my career. Expertise of handling corporate tools like Oracle and People soft system aids me in smooth management of employee requirements. A strong and credible hold on communication skills as well as sound knowledge of Microsoft Office (Outlook, Excel, Word, Power point) are other skill sets. Passion for seamless customer service, willingness to go that extra mile for the customer’s satisfaction makes me a true Customer service professional. A quick review of my portfolio will prove my competency in this field hence request you to go through the same.
Designs, develops and maintain the recruitment process in the organization Designs the selection matrix for choosing the optimum recruitment channel and recruitment source Explores the market best practices in the recruitment and staffing and implement appropriate best practices in the organization Builds a quality relationship with the internal customers and external recruitment agencies Monitors and constantly reduces the costs of the recruitment process Sets the social media communication strategy for different job profiles and functions in the organization Conducts job interviews for the managerial job positions (or key jobs in the organization) Monitors the labor legislation and implements required changes to keep the process compliant Manages and develops the team of HR Recruiters Acts as a single point of contact for managers regarding recruitment topics Designs training recruitment for HR Recruiters and line managers
Develop marketing strategies to compete with other individuals or companies who sell various kinds of insurance policies. Explain the features, advantages and disadvantages of various policies to promote sales of insurance plans. Customize insurance programs to suit individual customers, often covering a variety of risks. Advice clients on retirement planning and also provide assistance in setting up pension plans for businesses. Offer health insurance policies that cover the costs of medical care and loss of income due to illness or injury. Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients. Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries.
Training the staff on Customer service, new products, company policy & procedures. Supporting TTS Manager on preparing roster, sales & admin relate reports. Liaising with travel partners, including airlines and hotels, to manage bookings and schedules Adept at managing administrative activities involving purchase of equipments, maintenance of procurement, housekeeping, safety, security, employee induction etc. Comparing costs for required goods / services to achieve maximum value. Planning best allocation and utilization of space & resources for new buildings. Handling escalation and irritated customer. Overseeing the smooth, efficient running of the business. Dealing with customer enquiries and aiming to meet their expectations. Monitor all Statutory Compliance areas. HR Works:- Monthly updating of the Leave records of all the Employees on the Biometric System. & following up for the Leave applications with the Employees. Query and grievances handling of the Employees. Checking for the Budget, pre-joining documentation, current CTC of the candidate with the proposed CTC and getting the required approvals before issuing the offers. Issuing Offer Letters, Appointment Letters, Transfer Letters & Confirmation Letters. Taking Exit-Interview and Issuing Reliving letters & full and final statement of existing employees. Participating and Discussing with Management regarding the new policies. Maintaining the records of the employee by maintaining their personal file. Handling recruitment through various streams like job websites, social networking websites, etc
Admin Works:- Managing the South India Travel desk at Bangalore Adept at managing administrative activities involving purchase of equipments, maintenance of procurement, housekeeping, safety, security, employee induction etc. Contracting with suppliers based on the budget and requirement of the projects. Responsible for building maintenance repairs and services. Comparing costs for required goods / services to achieve maximum value. Planning best allocation and utilization of space & resources for new buildings. Ensuring Tickets are issued on lowest logical fare and also confirming the best possible Hotels/Accommodations closest to client site Contracting with Hotels/Service Apartment/Housing based on the budget and requirement of the projects. Responsible for overlooking all the Visa/Immigration processing for the employees traveling worldwide. Responsible for preparing and maintaining MIS. Interacting with stakeholders and vendors with respect to Corporate Agreements Ensuring that Vendors / Travel Agents follow the guide lines as per Corporate policy Monitor all Statutory Compliance areas. Processes, Documentation, Business Control checks, audits etc HR Works:- Monthly updating of the Leave records of all the Employees on the Biometric System. & following up for the Leave applications with the Employees. Query and grievances handling of the Employees. Checking for the Budget, pre-joining documentation, current CTC of the candidate with the proposed CTC and getting the required approvals before issuing the offers. Issuing Offer Letters, Appointment Letters, Transfer Letters & Confirmation Letters. Taking Exit-Interview and Issuing Reliving letters & full and final statement of existing employees. Participating and Discussing with Management regarding the new policies. Maintaining the records of the employee by maintaining their personal file. Handling recruitment through various streams like Naukri, Monster, Etc