Denham Springs, Louisiana, United States
I currently contribute as an Area Manager at Amazon, leading the AFE outbound department and Sub-Same Day delivery. My work focuses on managing daily operations, overseeing a team of associates and process assistants, and utilizing data-driven insights to enhance productivity, efficiency, and customer satisfaction. Core competencies include operations management, KPI analysis, and team development. At Amazon, I collaborate with cross-functional teams to ensure seamless execution of delivery promises while fostering a culture of engagement and accountability. My approach prioritizes aligning organizational objectives with effective operational strategies. By leveraging my detailed focus on metrics and team coordination, I aim to drive sustainable improvements and deliver results that reflect Amazon’s commitment to excellence.
· strong operational performance, leadership effectiveness, and ability to successfully manage complex warehouse operations in a fast-paced fulfillment environment. · Managed operations across two separate fulfillment departments, overseeing staffing, workflow execution, safety, productivity, and daily operational performance. · Directed operations within Amazon Fulfillment Engine (AFE), supporting the processing and shipment of 200,000+ units while maintaining productivity, quality, and customer delivery expectations. · Led Sub Same Day delivery operations processing 11,000+ units, ensuring rapid fulfillment execution and on-time delivery performance in a high-speed operational environment. · Managed and developed a team of 100+ associates and Process Assistants daily, driving accountability, engagement, coaching, and operational excellence. · Directed daily warehouse operations to ensure operational readiness, inventory flow accuracy, on-time fulfillment, and achievement of productivity and quality goals. · Utilized operational metrics, labor planning, and trend analysis to improve workflow efficiency, reduce delays, and support cost-effective operations. · Maintained compliance with OSHA safety standards and company safety protocols through audits, safety observations, coaching, and team safety meetings.
• Support the property owner in managing daily operations across a portfolio of 70 residential units, ensuring high occupancy and tenant satisfaction. • Conduct property inspections, document conditions, and coordinate repairs or vendor services to maintain safety, compliance, and property value. • Assist with tenant screening, lease renewals, move-ins, and move-outs to support efficient and compliant leasing operations. • Implement and maintain organizational systems, digital records, and communication workflows to streamline property management processes.
Drove customer satisfaction through personalized banking solutions, enhancing account portfolio diversity and boosting cross-selling opportunities for First Guaranty Bank. Analyzed customer financial needs, recommending tailored products including DDAs, savings accounts, IRAs, and CDs, while staying competitive with market interest rates. Maintained meticulous accuracy in account setups and personal information management, ensuring compliance with banking regulations and data protection standards. Implemented creative problem-solving strategies to resolve customer issues promptly, contributing to improved service efficiency and client retention.
Assisting therapists with patient examinations and therapies, including setting up and cleaning Preformed strong time management skills to provide patients with a safe and organized environment Proficient in transferring and transporting patients and knowledge of proper body mechanic usage Proficient in maintaining patient records Providing knowledge of surgical recovery precautions to patients