Sydney Nelson

Enterprise Transformation Leader | Driving Global Customer-to-Cash Simplification at Boston Scientific

Greater Minneapolis-St. Paul Area

About

Strategic Leader | Program Transformation | AI & GenAI Innovation | Operational Efficiency | Unlocking Enterprise Impact A results-driven and strategic leader with 10+ years of driving transformative change across large-scale enterprise initiatives. Expert in revitalizing underperforming programs, delivering multimillion-dollar savings, and driving business growth through clear vision, strong OKR alignment, and cross-functional collaboration. Proven success in leading AI/GenAI solutions, operational efficiency improvements, and compliance programs. Skilled at building high-performing teams, leveraging data insights, and navigating ambiguity to deliver impactful, sustainable results.

Experience

  • Program Leader Customer-to-Cash Transformation at Boston Scientific
    Jul 2025 - Present · 1 yr

    Leading an enterprise-wide transformation of Boston Scientific’s customer-to-cash journey, integrating AI at the core to reimagine how we simplify, innovate, and create sustainable value. Key Responsibilities & Impact: • Drive global initiatives to streamline processes, enhance digital capabilities, and unlock efficiency opportunities across functions and regions. • Partner with senior leaders to shape the strategic roadmap, establish governance, and ensure alignment across a highly matrixed organization. • Lead cross-functional workshops and change initiatives to identify opportunities, prioritize improvements, and deliver measurable business value. • Oversee risk management, program metrics, and performance tracking to ensure accountability and sustainable results. • Act as a change leader, fostering collaboration, adaptability, and execution discipline across global teams.

  • Target (12 yrs 5 mos)
    • Sr. Manager Strategy & Activation - Program Mgmt
      Apr 2024 - Aug 2025 · 1 yr 5 mos

    • Sr. Manager Strategy & Activation - Digital Transformation
      Dec 2023 - Mar 2024 · 4 mos

    • Lead Process Engineer - Digital Transformation
      Aug 2022 - Dec 2023 · 1 yr 5 mos

  • Account Manager at MEDITECH
    Mar 2012 - Apr 2013 · 1 yr 2 mos