Mobile, Alabama, United States
I am an Information Technology student at Columbia Southern University with a 4.0 GPA and an expected graduation date of February 2027. I am currently pursuing CompTIA Network+ certification, I am developing knowledge in networking, cybersecurity, troubleshooting, and information systems. My professional background has strengthened my communication, customer service, leadership, and problem-solving abilities, which I believe are essential in technology roles. I am seeking opportunities to grow within Information Technology, Networking, Cybersecurity, and Technical Support while continuing to expand my technical skills and industry knowledge. Connect with me to discuss technology, networking, cybersecurity, and career opportunities.
Provided one-on-one technical and academic support to students in computer science and technology-related courses Assisted users with troubleshooting software issues, navigating digital tools, and understanding technical concepts Communicated complex information in a clear, user-friendly manner Maintained professionalism while supporting diverse learning styles and technical skill levels Strengthened problem-solving, documentation, and customer support skills
Served as a front-facing representative supporting students, families, and visitors Delivered campus tours and assisted with general inquiries and service requests Provided clear information while maintaining a professional, welcoming environment Built strong interpersonal and communication skills applicable to this role
Use day dots and proper labeling. Delivered correct portion and presentation expectations. Execute FIFO (First in, First Out) model. Protect the customer experience by ensuring packaging, food presentation and quality was always top notch. Adhered to food safety guidelines as set out by Food Safety Director, Health Department and the Corporate Office.