Swati Goyal,PMP, PSM II, PRINCE2® Practitioner, ITIL®

Program Manager at Deloitte India | Strategic Delivery lead | BFSI | Digital Transformation

Gurugram, Haryana, India

About

Experienced Project Manager, Business Analyst and Scrum Master responsible for overseeing and directing projects for bank modernization. International, cross-cultural experience working for leading clients in America, Europe, UK and Asia Pacific. Managed Agile projects through sprint framework with a $5 million annual budget that supported multiple high-profile and complex projects spanning over several fiscal years. Excellent analytical, communication and interpersonal skills. Responsibilities included Program management, business analysis, documenting risks, hiring and training resources and interfacing with senior management. Achievements: . Re-engineered legacy System and ensured customer satisfaction for a leading US bank that decreased operational cost by 35% and quicker time to market with improved operating efficiency by 50%. . As Scrum Master, coached the product owner and team to build the product backlog, facilitated the daily scrum, and removed impediments to help team meet the sprint goal. . Reported project health and wealth metrics via Dashboard to C-level stakeholders. . Utilizing KPIs for continuous real-time project deliverable tracking, process improvement, and taking proactive solutions to mitigate project risks. . Successfully delivered Global projects working with large teams spread across multiple regions. . Acquired industry accredited certifications in Finance and IT. Expertise . Financial Domain Expert having excellent verbal and written communication. . Daily banking, Investment banking, Capital markets and Derivatives. . Payments and Cards Business Consultant. . Planning and controlling of project budget with regular project monitoring, controlling and reporting. . Practicing Scrum and Agile coach. Well versed with offshore-onsite model. . Functional Analysis and Project Management. . Requirement elicitation and Analysis, System Design Effort Estimation and Risk Analysis/Mitigation.

Experience

  • Deloitte (4 yrs 2 mos)
    • Associate Director
      Jun 2026 - Present · 2 mos

    • Program Manager
      Jun 2022 - Present · 4 yrs 2 mos

  • Tata Consultancy Services ()
    • Program Manager/Project manager/Scrum Master/Agile coach
      May 2011 - Aug 2022 · 11 yrs 4 mos

    • Business Analyst
      May 2011 - Jan 2014 · 2 yrs 9 mos

      Banking Pre sales,New growth market

  • Investment Counsellor at Royal Bank of Scotland
    Feb 2007 - May 2011 · 4 yrs 4 mos

    In the areas of business development, Business Requirements Management, and Relationship Management Developed good business knowledge in the areas of financial markets, buyer side risk management, fixed income market, Corporate Actions, Dealing with corporate & financial Institutions. Offering customized wealth management solutions by designing Portfolios for clients across a range of Financial Instruments like Equity, Debt, Real Estates, Private Equity, Structured product like PMS, Yield Driven Fund, Structured Product like Nifty Link Debentures. Advising on Portfolio management to HNI & Ultra HNI's This comprises of detail study of trends in Debt & Equity markets . Analysing trends in Indian equity and debt markets.

  • Institutional Debt Dealer/Institutional Equity dealer at SPA Merchant Bankers Ltd,Mumbai
    Jun 2004 - Jun 2005 · 1 yr 1 mo

    Raising short term & long term working capital for corporates through various instruments like Mibor link NCDs & Commercial Papers Raising short term & long term capital for bank's treasuries through various instruments like Certificate of deposits & tier ii bonds Placement of various debt instrument to mutual fund houses