Markham, Ontario, Canada
Provided strategic training advice and guided the branch manager and owner by enhancing the process of hiring and training new foreign teachers Improved and monitored over 15 instructors on class management skills through methodology training and individual evaluation meetings Instructed elementary to middle school students on Test of English as a Foreign Language (TOEFL) comprehension, raising class test scores by 38% Cultivated and managed debate classes to the existing curriculum and organized termly competitions
Managed and led teams of 6 to 8 employees on campaign promotions and consistently increased target goals of sponsorship programs Facilitated meetings with teammates to improve the use of methodology and track all progress throughout the campaign Built, developed, and managed relationships with a variety of clients focusing on retention targets Led by example using different methodologies and maintaining results during unexpected circumstances in differing environments
Coordinated teams of 8 to 25 students, staff, and faculty volunteer as Trip Leader for Habitat for Humanity to El Salvador. Managed and executed itineraries; including building homes, community engagement exercises, visiting local school programs, and cultural education excursions. Was the immediate point of contact for all emergencies corresponding between the foreign and local members of the group. Took part in 3 different trips throughout 2014-2016
- Oversaw daily operations to maintain and meet quarterly sales targets - Rearranged interior design and layout of the facility every month to maintain new trends and aesthetics - Launched a street festival with 30 neighboring businesses and over 2500 attendees - Built impressionable and lasting relationships with clients