Greater Chicago Area
My expertise as an Identity & Access Management Architect is anchored by a CISSP certification and a focus on protecting sensitive medical data. Our team delivers enterprise IT solutions that enhance security and streamline clinical operations. My competencies in network configuration and software integration are vital for advancing healthcare technology. With the help of a dedicated team, we support RP's mission to provide exceptional patient care through innovative technologies and robust security controls.
• Provides Enterprise Application Support and Solutions across a dynamic, complex, and fragmented Network and Application topography • Systems Center ConfigMan 2012 Administrator • Domain Administrator • MS Direct Access Administrator • Security Analyst • Programmer specializing in process automation and application integration • Software Packaging and Distribution • WSUS Administration • Administers RDS environment (MS AppManager) • Administers Data Center Environment via VMware vCloud Director • Provides Diagnostic Imaging and Clinical Application support and training • Serves as Escalation Point for Customers, Support Staff, and Vendors
Enterprise Systems Engineer (2012 – 2014) Solutions Support Technician – L4 (2006-2012) Telecom Admin (2006-2011) WGHP Safety Committee (2007-2009)
• Microsoft System Center Configuration Manager 2007 and 2012 • Software packaging and distribution to 23k Desktops and Servers • Citrix XenApp (Virtual Application Distribution and Support) • Facility Application migrations and Facility Assimilations • Enterprise Level Desktop and Application support and configuration to Facility Support Technicians and System Administrators • Domain Administrator
• System-wide end-user application and hardware support in a advanced medical environment • Implemented Corporate Hardware and Software Deployment Strategies according to I.S. directives. • Supported and administered Practice Management System QSI • Served as SpeechQ for Radiology Voice Recognition Administrator and Trainer • Supported various Biomedical Hardware and Software
-Depot and Onsite support and repairs on various hardware and software products to business and private customers. -Research various technical problems and warranty issues -Team Lead and escalation point for various projects including Migration, Receiving, and Configuration
-Resolved phone, workstation, and network related problems. -Facilitated deployment of several hundred computers through out the year. -Responded to 1,139 trouble tickets clocking 469 ¼ hours of completed work during 1 year internship Award Recipient - Carpe Diem Award