Rheinfelden (Baden), Baden-Württemberg, Germany
I am a people-oriented professional who enjoys bringing structure, clarity, and positive energy to collaboration. With business experience in Germany, the USA, and Russia, I have learned to navigate different perspectives and work effectively across cultures and teams. My professional journey began as a teacher of English and German - a role that shaped my passion for communication, understanding people, and helping others grow. Over the years, I have expanded my experience across different roles, including Online Marketing Manager, Associate Market Analytics, Customer Service Manager, and Executive Assistant. These diverse experiences have strengthened both my organisational and interpersonal skills and given me a broad understanding of business operations and customer needs. Today, I combine this background with strong project management skills, a customer-oriented mindset, and a genuine interest in connecting people. What I enjoy most is acting as a bridge between teams, ideas, and different ways of thinking, fostering collaboration and helping communication flow smoothly. My training in systemic coaching has strengthened my ability to listen, understand dynamics, and support constructive, motivating cooperation. I feel most fulfilled in roles where I can create structure and contribute to an environment in which people enjoy working together and can do their best work.
Implementation of online marketing campaigns including newsletter marketing, management of social media channels, performance reports, customer communication on all digital channels
Updating the website www.craftery.de and the online shop, managing the social media channels (Facebook, Instagram, YouTube, Pinterest), researching new development potentials, invoicing
Budget controlling for the department Market Analytics; order processing management; calendar management, coordination and moderation of weekly team meetings; organisation of internal and external workshops; scheduling of the interviews and preparation of onboarding for new starters; support to MAP leads in drug safety projects; generating various reports (e.g. Competitor Reports) using secondary data (secondary market research); taking over several projects in primary market research (e.g. international tracking studies).
Supporting distributor network in East Europe, Asia and Middle East; responsible for customer and tender offers including follow-up; managing order processing (SAP); preparing product registration of medical products in various countries (e.g. Egypt, Turkey, Russia, Belarus, Vietnam); attending international trade shows
Coordination of appointments for the management; planning and implementation of marketing campaigns; preparation of presentations; planning and coordination of trade conferences and trade fairs; customer acquisition in St. Petersburg, Russia.