Sven Wiedemann

Team Lead bei Tech Mahindra

Frauendorf, Brandenburg, Germany

About

Change motivation: - The use newly acquired knowledge and skills through training in IT Service Management and Project Management and develop - The aim is a long-term and solid activity to investigate the the professional spectrum abfordert Expectations of cooperation: - To bring the desire the experience and knowledge of newly acquired in a large company to use and develop - In particular, the application of my project management skills in an existing structure Service orientation / service mentality: - Loosen up my tasks independently, but also work as a team or a team - Motivated approach in combination with conscientiousness and reliability. - By previous work experience I can deal very well with stressful situations and am accordingly loadable - Deliver always good to very good quality projects from within which I do not lose focus on quantity and time - Join to customers and business partners in a very polite and prove safety through professional   Skills and human skills Self-assessment: - Customer orientation, but without the business side of the company not to lose sight of. - I'm a team player, but can also automatically edit projects or colleagues teach and guide - Prefer not stand professionally / technically on the spot but always learn new know and develop myself further and further (goal orientation)

Experience

  • Tech Mahindra (Full-time · 7 yrs 4 mos)
    • Team Lead
      Sep 2020 - Present · 5 yrs 11 mos

    • Subject Matter Expert in Special Group(SME)
      Apr 2019 - Sep 2020 · 1 yr 6 mos

  • Group Leader in Special Group Telephony at H&D - An HCL Technologies Company
    Aug 2018 - Apr 2019 · 9 mos

  • Service Desk Agent Special Field Telephony at H&D International Group
    Oct 2017 - Apr 2019 · 1 yr 7 mos

  • Software Developer at Qumido GmbH /Cloud IT Services GmbH
    Aug 2008 - Jan 2015 · 6 yrs 6 mos

    development of customized websites for call centers independent management of projects project planning, cost allocation, prioritization, milestone setting adviseing customers, discussing projects phone – and- email support big data processing Javascript. HTML, Shell, Ajax, JSON, MySQL, OTRS, Eclipse, SVN, CRM, Reporting