Sven Janssens

Customer applications and Tech Support Manager @ KLA | R&D, Electronics, Metrology

Brussels Metropolitan Area

About

Customer Applications and Support Manager @ KLA | Electro-Mechanical Engineer Product Engineering Manager @ KLA-Tencor | R&D and Metrology Expert Leading Visual Inspection Systems for Silicon Industry at KLA With over 25 years of experience in team and project management in various R&D environments, I am a customer applications and support manager at KLA, a leading provider of process control and yield management solutions for the semiconductor industry. I am also a product engineering manager at KLA-Tencor, a subsidiary of KLA that specializes in visual inspection systems for silicon and other materials. In my current roles, I am responsible for managing customer applications and support for two new product lines within KLA ICOS: Zeta and Wafer to tape, as well as leading a R&D team developing and integrating new systems and technologies for visual quality control in the silicon market. I work closely with cross-functional teams across supply chain, marketing, sales, manufacturing, and applications in a multi-geographical environment, and oversee all pre and post sales activities, technical discussions, sample evaluations, spec reviews, tool installations, and qualifications. I also leverage my electro-mechanical engineering background and my expertise in wireless communications systems, vision inspection systems, and machine construction to solve customer problems, increase product value, and drive innovation and growth.

Experience

  • KLA (20 yrs 7 mos)
    • World wide Customer applications and Tech support manager
      Jun 2019 - Present · 7 yrs 2 mos

      Managing customer applications and tech support world wide

    • Customer application manager
      Jun 2018 - Jun 2019 · 1 yr 1 mo

      Start up of a new product line exploring and developing applications

    • Account project manager
      Apr 2017 - Jun 2018 · 1 yr 3 mos

      Managing new business opportunities for high end customers in the semiconductor world. Introducing new technologies and applications with respect to 2D and 3D metrology.

  • Product Engineering Manager at KLA-Tencor
    Oct 2015 - Present · 10 yrs 10 mos

    Leading a R&D team developing and integrating new systems and technologies for visual quality control in the Silicon market.

  • R&D engineer Wireless applications at imec
    2001 - 2006 · 5 yrs

    Matlab Modeling and IC design of new broadband communication technologies