Gurugram, Haryana, India
With over 11 years of experience in Order-to-Cash (O2C) and Accounts Receivable, brings a proven track record of driving operational excellence, improving cash flow, and optimizing end-to-end AR processes. Expertise spans the complete O2C cycle, including billing, collections, cash application, dispute resolution, and process improvements. Extensive exposure to global markets across APAC, EMEA, and the Americas, enabling effective navigation of complex, multicultural business environments and building strong relationships with stakeholders, clients, and cross-functional teams. Currently leading a team of 5 professionals, with a focus on mentoring, performance management, and fostering a collaborative, high-performance culture. Strong commitment to talent development, process optimization, and continuous improvement initiatives that enhance efficiency and accuracy. Experience includes implementing new systems and procedures, identifying automation opportunities, and contributing to process re-engineering aligned with organizational goals. Known for combining analytical thinking with a people-centric approach to consistently deliver results. Open to meaningful connections and opportunities that enable contribution, growth, and impact.