India
Senior People & Culture leader with ~10 years of experience partnering with CEOs, global leadership teams, and boards to build scalable, governance-led organizations across FMCG, E-commerce, Manufacturing, Retail, and Tech-enabled platforms. Currently VP – Head of People (India) for a high-growth B2B & D2C rural commerce platform, leading enterprise-wide People strategy through rapid scale and operating model maturity. Career spans global enterprises (Amazon, Nestlé, ITC) and growth-stage environments, with exposure to complex, multi-site, operations-intensive workforces and leadership structures. Scope & scale: People leadership for 1,200–3,000+ employees across distributed geographies HR ownership in businesses operating in ₹1,000–5,000 Cr+ revenue bands Partnered with leadership teams through 2–3x workforce growth, leadership layer build-outs, and institutional governance shifts Direct advisory to CEOs and CXOs on org design, leadership capability, succession, and productivity CHRO-aligned strengths: Enterprise People Strategy aligned to growth, margin, and risk governance Org design, span of control optimization, and workforce productivity Executive hiring, succession planning, and leadership pipeline depth KPI-led performance management and rewards governance Employee relations, compliance, and enterprise risk management Culture and change leadership across scale and complexity Operate with a data-driven, business-first orientation, tracking people cost ratios, attrition, productivity, engagement, and succession readiness. Positioned for regional / global CHRO roles where People strategy is a core lever of enterprise value creation.
• Workforce Ecosystem Leadership: 300,000+ Personnel • Direct Workforce Accountability: 50,000+ Associates • Gig & Last-Mile Workforce Oversight: 250,000+ Riders • Geographic Coverage: 1,000+ Stores & Facilities | Pan-India Operations • Leadership Span: 80+ HR, ER & Workforce Governance Leaders • Strategic Influence: CXO, Business Unit & Functional Leadership • Functional Ownership: Employee Relations, Industrial Relations, Workforce Governance & Central Operations Strategy • Enterprise Mandate: People Experience, Organizational Transformation & Change Management • Operating Scale: Multi-City, Multi-Region, High-Growth Consumer-Tech Environment • Governance Scope: Workforce Risk, Compliance, Investigations & Policy Frameworks • Transformation Footprint: Enterprise-Wide People, Process & Operating Model Excellence • Stakeholder Ecosystem: Operations, Product, Technology, Legal, Compliance & Business Leadership Leading a 300,000+ Workforce Ecosystem across India | 50,000+ Associates | 250,000+ Riders | 65+ Leaders | Workforce Governance | Enterprise Transformation | People Experience | Strategic Operations | CXO Advisory
└──▶People & HR charter for a high-growth B2B & D2C business. Built & scaled HR function ground-up for Pan India Rural E-Commerce. Handling a Team of 6 Direct / 7 Indirect & 300+ frontline workforce across tech, sales, retail and rural development. Chairing mandates & collaborating with 50+ leaders cutting across functions. ★ Orchestrated enterprise-wide Human Capital strategy and operating model transformation as a strategic HR Business Partner, institutionalizing the People function ground-up to scale multi-disciplinary teams across technology, sales, and operations, enabling 300%+ workforce expansion and sustained growth. ★ Engineered differentiated employer branding and university ecosystems to deepen talent supply chains, expanding the funnel by 50% and accelerating hiring throughput by 30%. ★ Concurrently steered a strategic business pivot from enterprise technology to a lean rural e-commerce model, redeploying and re-skilling talent, rationalizing structures, and optimizing workforce economics to enhance agility and cost efficiency while preserving institutional capability. ★ Architected capability architecture, KPI-anchored performance systems, and data-led productivity frameworks that unlocked 20–40% gains in workforce effectiveness and revenue acquisition velocity. ★ Designed and operationalized integrated Total Rewards and Compensation philosophies (TTC, variable pay, LTIP, equity, and performance-linked blue-collar models) to optimize cost structures, institutionalize pay equity, and compress attrition by 15–35%. ★ Spearheaded HR digitization and operating model modernization through HRMS, ATS, AI-enabled talent intelligence, and payroll automation, delivering cycle-time compression, near-zero error rates, zero compliance exposure, and consistently elevated employee and business outcomes through robust ER/IR governance.
└──▶Regional People & HR leadership charter for a large-scale FMCG/Nutrition markets of 1200+ Cr, owning end-to-end HR strategy for a 1500+ distributed frontline workforce across East regional territory. Leading a matrixed HR team of 7 and partnering with 20+ CXOs and business leaders to deliver AOP-linked workforce planning, capability transformation, and organizational effectiveness outcomes. ★ Orchestrated regional strategic HR business partnering and org design interventions, leading AOP-aligned territory realignment and workforce optimization that improved people-load balance, unlocked 15–20% structural cost efficiencies, and enhanced managerial effectiveness. ★ Instituted data-led HR analytics and cost governance frameworks to drive 30% improvement in retention, 20% reduction in attrition, and sustained engagement across a 2,000+ employee base, while building structured traineeship pipelines (SOTs/NOTs) to ensure 100% critical role coverage and minimize talent leakages. ★Spearheaded enterprise talent, capability, and performance ecosystems** for large distributed sales and nutrition teams, delivering 40% productivity uplift and accelerated revenue conversion; partnered with Korn Ferry to establish the iLead Assessment Centre, fast-tracking HiPo progression and strengthening succession depth. ★ Led high-velocity hiring closures across frontline to CXO/HOD mandates, reducing backfill cycle time by 30% and improving workforce readiness. Conceptualized and deployed culture, engagement, and recognition platforms, alongside leadership assimilation and coaching interventions, improving engagement scores by 25%+. ★ Optimized market-aligned incentive and payout architectures, enhancing payout accuracy, salesforce motivation, and driving 15–20% incremental revenue productivity.
└──▶Strategic HR Business Partnering for a large-scale, operations-intensive 1000+ Cr enterprise, owning end-to-end People, Compliance & Workforce Effectiveness strategy for 70,000+ associates globally, including 7,000+ employees across Amazon North. Led a matrixed HR team of 8 & contract labor ecosystem, partnering with senior leadership 150+ and global COEs to drive org design, employee experience, statutory governance, rewards & business continuity at scale ★ Orchestrated enterprise-wide organizational restructuring, transitioning from a 4-zone to 3-zone operating model to optimize spans, enhance agility & unlock ₹50 Cr in people cost efficiency ★ Architected and deployed 360° employee experience & engagement frameworks, leveraging digital analytics, structured people-connects & transparency interventions to reduce attrition from 37% to 12% & grievances by 35% ★ Directed payroll, ER/IR, contract labor governance, investigations, audits & statutory compliance for 70,000 associates, elevating AMZL India adherence from 88% to 96% while ensuring zero risk exposure ★ Spearheaded learning, performance enablement & talent management, collaborating with global tech to transform calibration systems & integrate digital talent intelligence for transparent HiPo & succession ★ Ensured proactive workforce continuity, closing 300+ critical & leadership backfills with accelerated cycle times ★ Co-created Embark & LBD mobile learning ecosystems, centralizing capability development & enabling scalable, on-demand skilling adoption ★ Instituted associate-centric leadership and engagement interventions (ERAs, FGDs, HR Connects, WeCare) achieving 95%+ engagement, redesigned goal-setting & incentives for UTR/OTR cohorts, delivering 23% productivity lift & 12% attrition reduction ★ Led annual compensation governance for 7,000+ employees, partnering with Rewards COEs on benchmarking, pay equity, compression risk mitigation data-driven decision to strengthen competitiveness & perf
└──▶Owned HR BU leadership for the largest Plant Cluster with Multiple Businesses (Tobacco, Dairy & Printing) and Largest Plant by volume for ITC limited, with a team of 5 managers, collaborating with 100+ Senior Leaders for a 10000Cr+ Business Size in both Unionozed and Non Unionised setups. ★Led end-to-end HRBP charter for ITC’s Aashirwad Dairy greenfield launch, building the people and operating backbone; hired 300+ cross-functional roles, cut time-to-hire 12%, designed performance-linked incentives, and enabled double-digit market growth while partnering with GTM to operationalize sourcing-to-distribution for a 250 KL plant ★Owned people strategy for a 4,000+ manufacturing workforce, driving zero volume loss at peak through manpower planning, IR excellence, and culture interventions; negotiated 3 restructuring settlements, deployed a Flexi-People model saving ₹5+ Cr, and led BU setups/cost programs delivering ₹200 Cr+ efficiencies ★Architected enterprise capability & leadership ecosystem, launching manager assimilation, experiential learning, digital L&D platforms, and IDP frameworks; delivered 23% productivity gains, 18% IDP adoption uplift, 17% efficiency improvement, and earned the ASTD Award for Best Integrated Talent Solutions ★Drove org-wide talent, rewards & engagement transformation, instituting EDGE career architecture, life-stage wellbeing, analytics-led engagement, and modern rewards (ESPP/RSUs, retention plans); achieved 31% higher mobility, 21% faster progression, 40% stronger equity access, 13% engagement uplift, and 100% payroll accuracyOwned
★ Established ITC’s first Technical University “Gurukul”, conceptualizing and operationalizing a flagship Capability Building & Assessment Centre to institutionalize structured technical skilling, leadership readiness, and workforce capability pipelines; recognized with a Pre-Placement Offer for exceptional impact. Institutionalised this profit centre to generate 50+ Cr in revenue