Susan Lim

Product Leader | Driving Scalable SaaS & Innovation | Making Tech Useful, Scalable, and a Little Bit Magical

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

About

Passionate about scaling SaaS from the ground up and leading innovation at the intersection of people, product, and technology. Believer that the next wave of great companies will be AI-augmented but deeply human. Co-Founder & CEO of TalentCloud.ai — helping organizations modernize how they manage, grow, and empower their people. Always curious about how the blend of people, product, and emerging technologies will shape the future of work and business. Outside of work, you’ll find me reading, exploring new ideas, and connecting over good coffee. Always open to conversations about the future of work, AI, leadership, and building impactful solutions — let’s connect!

Experience

  • Head of Product at Carro
    Jul 2025 - Present · 1 yr 1 mo

    Leading Product, QA & Design across SEA I lead the product, QA, and design teams at Carro — building the connected systems that keep our engine running across Southeast Asia. From workflow platforms to communication and ticketing systems, we make the invisible operations behind every car deal flow seamlessly. We think fast, test fast, and fix faster — designing clarity into complexity so our teams (and customers) can move with confidence.

  • TalentCloud.ai - Modern Human Capital Management Software (7 yrs 5 mos)
    • Chief Executive Officer & Head of Product
      Aug 2019 - Jul 2025 · 6 yrs

    • Co-founder & Head Of Product
      Mar 2018 - Jul 2025 · 7 yrs 5 mos

      TalentCloud is the most user-friendly and innovative AI-powered end-to-end HCM Platform in the region. TalentCloud aims to tackle bedrock issues in modern Human Resource and Talent Management and help organizations build an A-team from day one. Our product is designed with people-focused values, leveraging collaboration, transparency, and humanity to build an efficient Human Capital Management platform. Talentcloud embodies the power of simplicity and beauty in the essence of functionality design and innovation.  At Talentcloud.ai, I am doing what I love everyday. These includes: - creating product to help users to do automate manual tasks, create great employee experiences and move to Strategic HR. - strategizing and implementing innovative solutions. - leading and growing teams of amazing people. - learning new things every day in HCM, product, and growth.

  • Head of Product & Growth at Jobstore.com
    Mar 2017 - Aug 2019 · 2 yrs 6 mos

    - Lead the Product & Digital Marketing Team

  • VP, IT at Aladdin Group
    May 2016 - Feb 2017 · 10 mos

    Built and led the IT team and solutions in startup.

  • ASEAN Cloud Consulting Sales Manager at Oracle
    Oct 2015 - Apr 2016 · 7 mos

    My first sales position in a world top leading company in IT industry. Specialized in selling cloud implementing services to Malaysia, Vietnam, Thailand, Philippines, etc.