Susan Kyles Gordon

Executive Director / CEO

Washington, District of Columbia, United States

About

Accomplished business executive recognized for leveraging strong team leadership and development to drive forward progress. Highly organized, detail-oriented leader skilled in directing high-performing teams to develop solutions and solve operational and technical problems. Tenacious manager with a strategic and analytical approach to solving problems, bringing in customers, and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities. Successful in cultivating donor leads through professional networking and research techniques. Motivated to increase exposure and raise awareness of the respected organization through strategic marketing and impactful presentations.

Experience

  • Executive Director at Dress for Success Washington, D.C.
    Feb 2019 - Present · 7 yrs 6 mos

    • Collected and interpreted key metrics to determine which programs met desired outcomes or required further streamlining for success. • Implemented innovative programs to help clients secure employment and become economically self-sufficient. • Developed the brand image in the Memphis community of a labor force partner. • Built political, corporate, community, and client relationships. • Drove operational direction, administrative and cost efficiency, and coordination of security program initiatives on behalf of clients. • Instituted a state-of-the-art Career Technology Center that served to engage clients and the community. • Leveraged experience through vital management positions guiding business to success. • Increased profitability by optimizing sales and fulfilling lower overhead costs.

  • Managing Partner at Direction Management Group - Consultants
    Sep 2002 - Present · 23 yrs 11 mos

    A management consulting firm that leads businesses through developing strategies to help improve profitability. Areas of focus include business development, project management and leadership development/coaching.

  • Director of Finance and Procurement at Nike
    Apr 1995 - Aug 2002 · 7 yrs 5 mos

    • Forecasted trends and recommended improvements based on financial risk analyses. • Led the SAP Financial System and Warehouse Management Implementations concurrently which had major benefits to the Supply Chain. • Implemented an innovative labor strategy that saved the company $100 million over 5 years and reduced the overall wage base • Drove revenue stream development through strategic collaboration and partnerships. • Generated financial and operational reports to assist management with business strategy. • Monitored budget and revenue trends, compiling reports for company leadership to inform decision-making. • Improved resource utilization with data management systems, reducing costs through strategic coordination and contract analysis. • Developed processes and procedures for vendor management, bidding process, and contract negotiation. • Developed financial training modules for non-financial operations managers to manage their budget and understand the impact of their decisions on the operation. • Maintained responsive organization with sustained revenue growth through industry forecast monitoring and deliberate financial planning. • Created innovative communications tools to ensure all levels of employees were aware of the impact of organization plans.