County Dublin, Ireland
An accomplished HR generalist with an MSc in Human Resources from UCD Michael Smurfit (Assoc. CIPD) and 4+ years of hands-on experience managing the full spectrum of HR functions across retail and biopharmaceutical environments in Ireland and India. The level of expertise lies around end-to-end recruitment, employee relations in unionised settings, workforce planning, onboarding, performance management, payroll coordination, absence & holiday management, grievance handling, and HR operations. Known to have successfully navigated complex employee relations matters, including trade union meetings, investigations, disciplinary procedures, and negotiations - ensuring compliance while fostering positive workplace cultures. Key achievements include: • Delivering high-volume recruitment (250+ hires in one year) using SAP SuccessFactors, significantly improving time-to-fill. • Driving 15% productivity gains and 10% reduction in absenteeism through effective people management, training, and data-driven workforce planning. • Leading full employee lifecycle and HR operations as HR Team Lead at Musgrave, supporting major operational rollouts such as UBER Eats while maintaining strong union relationships and 100% payroll accuracy via UKG Dimensions. Dynamic, fast-paced organisations benefit from the ability to combine strategic HR initiatives with operational excellence to build engaged, high-performing teams. Actively seeking the next HR generalist, HR Business Partner, Talent Acquisition Lead, or HR Operations roles in Ireland.
📌 Recruitment of Sales Assistants, Team Leads and Duty managers 📌 Led manpower planning and retail operations for the launch of UBER Eats in retail outlet, ensuring seamless customer support and operational readiness 📌 Maintaining documents of employees for audit & compliance 📌 Training and Development of employees for optimum performance and to maintain workplace safety 📌 Processing payroll on a weekly basis by keeping a tab on employee clock ins, worked hours and accurate usage of paycodes 📌 Keeping a track of employee absence and performing regular absence awareness meetings 📌 Signing off rosters by being in line with labour budget 📌 Creating an effective plan throughout the year for employees to take entitled holidays 📌 Organising weekly management huddle to have a clear plan on labour budget and taking care of employee grievances regularly for smooth functioning of retail store 📌 Conducting regular Trade union meetings to discuss ER issues with management and union members 📌 Conducting exit interviews of employees handing over resignations
- Conducting interviews of Sales assistants to support replenishment of products and handling tills - Performing documentation of selected candidates and carrying out onboarding procedures after greenlighting - Training colleagues and managers on shopfloor compliance, tills software and customer service - Conducting behavioral investigations of line managers during the occurrence of critical incidents - Handling employee grievances and bridging the gap between lower-senior management - Maintaining employee retention to reduce frequent training cost - Promoting the best experience for our customers - Driving personal development and attaining sales targets - Communicating within the store at all levels to execute the plan of action
- Ensuring excellent customer service is provided in every interaction with a customer in a friendly, welcoming and helpful manner - Respond efficiently to till queues to ensure customer satisfaction at all times - Process till transactions securely, quickly and accurately - Deliver effective product availability and replenish stock as directed - Work as part of the store team to create and maintain a fun and friendly environment - Live the company values focusing on taking individual responsibility and working towards team delivery - Deliver accurate cash handling and till operational procedures - Deliver store changes/promotions in a timely and precise way.
- Sourcing candidate profiles as per business requirements - Scheduling virtual interviews of shortlisted candidates - Creating a strong database of candidate information to build a pipeline for mass hiring - Conducted daily screening calls, averaging 30 per day, converting approximately 15 to interviews and achieving a hiring rate of about 60% for junior/entry-level roles - Efficient management of Application Tracking Software - SAP SuccessFactors - Managed the full recruitment lifecycle, from sourcing and screening to selection, resulting in an 80% improvement in time-to-fill - Salary negotiation - Supervising pre-employment medical check-ups of candidates offered - Carrying out personalized stakeholder management with Line Managers and candidates - Effective cross-functional interactions for completion of the overall recruitment process
- Sourcing candidate profiles from Job Portals - Scheduling interviews of candidates with Line managers - Assisting selected candidates in completing documentation - Clarifying candidate queries during the onboarding stage - Carrying out status call with selected candidates in line with their joining date