Kolkata, West Bengal, India
With over 6 years of experience in the US healthcare domain, I’ve built a solid track record of driving operational excellence, leading teams, and delivering client-centric solutions. My journey began in SNF projects, where I developed deep expertise in charge entry, AR follow-ups, cash posting, and claims billing—laying the foundation for a data-driven, detail-oriented mindset. Most recently I served as a Team Lead at Sunknowledge, where I oversaw team performance, audit quality, ensure timely client communication, and provided process training to new joiners. I take pride in creating a collaborative environment where productivity and precision go hand in hand. My skill set extends beyond healthcare operations—I’m also proficient with tools like Power BI, Power Automate, and MS Office, and I'm passionate about leveraging technology to improve workflow efficiency and decision-making. I believe in continuous learning, proactive problem-solving, and being a dependable team player. Whether it’s mentoring new talent or managing complex operational challenges, I aim to bring clarity, structure, and dedication to everything I do. Let’s connect—I’m always open to learning, collaboration, and new opportunities to grow.
I have been associated with the US Healthcare domain for more than 6.5 years. In these years I have gained experience on various activities such as.. *Providing support to resolve queries related to various activities like AR follow up, SNF billing, Charge entry, Cash posting, prior Authorization (initiation and follow up), Daily Census entry. *Tracking breaks, Attendance, Login times for the team *Reviewing and assigning work to team members *Doing Daily audits *Client Communication, weekly Client calls *Providing process training to new joinees. For the first 3 years I was exclusively working on SNF projects as a process associate, which helped me to get in-depth knowledge on the following.. Charge Entry Daily Cash posting Daily AR follow ups SNF claims billing Daily Census entry.
systematic troubleshooting of windows and related applications.