Singapore, Singapore
Experienced Technology Leader with 18+ years of success of driving digital transformation, operational excellence, and AI-led innovation across banking, insurance, telecom and public sectors. Specialized of end-to-end payment systems and good knowledge of SWIFT payment processing. Skilled of implementing Generative AI solutions, streamlining operations, and integrating enterprise systems to deliver scalable, customer- centric outcomes. My professional journey is defined by an unwavering commitment to operational efficiency and a fervent passion for integrating innovative solutions that drive business growth. Career Evolution: Early Career (2007-2012): Technical Foundation Started as Software Engineer at Tech Mahindra/Verizon developing telecommunications ordering systems, then progressed to Senior Analyst at Dell International Services working on UBS Investment Bank's FICC Securities applications. Mid-Career (2012-2021): Technical Leadership: Advanced to Technical Lead and Senior Business Analyst roles at Cognizant and EPAM Systems, managing critical FX trading platforms and communication systems for UBS Bank and CITI Bank, ensuring high-availability operations and regulatory compliance. Current Phase (2021-Present): Strategic Product Leadership: Currently Product Owner/Senior Consultant at TEMUS PTE LTD, delivering service blueprints for Singapore Defence and leading Generative AI initiatives. Previously spearheaded multi-regional platform development at FWD Insurance with measurable business impact. Key Achievements: 40% reduction in manual interventions and 35% improvement in STP rates 15% reduction in fraudulent payouts through automated detection systems Successfully delivered cutting-edge surveillance platforms for 3 government organizations Led development of comprehensive multi-regional apps integrating multiple services Managed critical financial trading platforms with strict SLA compliance Core Expertise Technical: Java/J2EE, Python, PL/SQL, AWS Cloud, RESTful APIs, Generative AI (GPT-4) Leadership: Certified Agile Scrum Master, Product Owner, Stakeholder Management Industries: Financial Services (Banking), Insurance, Defence, Telecommunications Tools: JIRA, Confluence, Tableau, Vector DB's, OpenAI Playground Value Proposition Unique combination of deep technical expertise and strategic product leadership with proven ability to bridge complex technical implementations with quantifiable business outcomes across highly regulated industries.
Banking Domain : Deutsche Bank
Insurance domain - FWD; Govt Sectors: DSTA, GovTech
Banking Domain - CITI Bank (Singapore) - Wealth Management
Banking Domain - UBS Bank (Switzerland) - Asset & Wealth Management
Banking Domain - UBS Bank (Switzerland) - Investment Banking