Jaipur, Rajasthan, India
Network Engineer with 3 years of experience in enterprise networking, system support, and infrastructure operations. Hands-on experience working with multi-vendor environments, including Cisco and Aruba, with strong expertise in routing and switching protocols. Skilled in network troubleshooting, configuration, and maintenance of enterprise network infrastructure. Also experienced in managing and securing networks using Fortinet firewalls for traffic control and security enforcement. Globally certified with CCNA, CCNP, and Fortinet NSE4, demonstrating strong technical proficiency and industry-recognized expertise.
(1) Managed and maintained enterprise network infrastructure comprising Cisco Catalyst 9000 Series and Zyxel switches, performing configuration and troubleshooting of VLANs, IEEE 802.1Q trunking, EtherChannel (LACP), VRRP, Spanning Tree Protocol (STP), switch stacking, and multicast technologies. (2) Configured and administered Fortinet FortiGate 80F firewalls, implementing IPsec VPN tunnels, inter-VLAN routing, NAT, security policies, Web Filtering, IPS, Application Control, and user-based authentication policies to ensure secure network connectivity. (3) Monitored enterprise network infrastructure using Zabbix, proactively identifying faults, analyzing alerts, and performing incident troubleshooting to maximize network availability and performance. (4) Administered and maintained critical infrastructure services, including Active Directory, DHCP, RADIUS, File, Backup, Micros, Symphony, Interface, and Telephone Exchange servers, ensuring high availability and operational reliability.
->Provided L1/L2 technical support for desktops, laptops, printers, and other IT equipment. ->Installed, configured, and maintained operating systems (Windows/Linux) and business applications. ->Managed user accounts, permissions, and access control using Active Directory. ->Performed system troubleshooting for hardware, software, and OS-related issues. ->Monitored system performance and ensured timely updates, patches, and antivirus management. ->Supported network connectivity issues including IP configuration, LAN/Wi-Fi troubleshooting. ->Handled installation, configuration, and maintenance of printers and peripheral devices. ->Managed backups and ensured data integrity and recovery processes when required. ->Logged and tracked incidents using ticketing tools, ensuring resolution within SLA timelines.