Suraj Kumar

About

I have 4 Years experience as a Technical support engineer. Worked on Daily basis tickets, chat and call. Working on Active directory, office 365/OWA, Vulnerability, patching, intune, Email Delegation, one drive, outlook, Team's, Calendar, Distribution group & List, BYOD, SLA, VPN, Duo central, Qualys cloud agent, Manage engine, 3cx, Vonage, crowdstrike, Connectwise, RDP, System, server, Share drive and path acces.

Experience

• HCLTech (1 yr 2 mos)
  • Senior Analyst
    Jun 2025 - Present · 1 yr 2 mos

  • Senior Analyst
    Jun 2025 - Jun 2026 · 1 yr 1 mo

  • Senior Analyst
    Jun 2025 - Jun 2026 · 1 yr 1 mo

• Technical support Engineer L1 at Advantmed India LLP
  Oct 2024 - Jun 2025 · 9 mos

  As Technical support engineer provide support and solutions to company clients and users over Tickets chat and calls.

• Technical Support Analyst at Meditab Software, Inc.
  May 2022 - Oct 2024 · 2 yrs 6 mos