Surabhi Mishra

About

24 years of Global HR transformation and Global Capability building, Process design and re-engineering, managing HR operations, and designing next gen solutions powered by AI, automation and analytics. * Advisory - re-imagine HR * New Capability center pset up - outline services strategy, drive partnering approach, Go to Market strategy & implementation * Pre-sales and Solutioning * Shared Services Design, implementation and transformation * HR process design, re-engineering and maturity mapping * Functional understanding of HCM technologies, Workday, Oracle, PeopleSoft, SuccessFactors * Design & implementation of Managed Service Solution * HR operations

Experience

• Head - Employee Lifecycle Services- Hire to Retire at Siemens
  Nov 2025 - Present · 8 mos

  Manage strategy, growth, digitalisation for the portfolio of HR services across Employee lifecyle

• Head - Hire to Retire Services - Asia Pacific at SIEMENS TECHNOLOGY AND SERVICES PRIVATE LIMITED
  Jan 2023 - Nov 2025 · 2 yrs 11 mos

• AVP - Hire to Retire Services India at Siemens Technology & Services Pvt. Ltd.
  May 2019 - Dec 2022 · 3 yrs 8 mos

• Infosys BPM (13 yrs 2 mos)
  • Head - HR Next Gen Solutions & Operations Lead
    Nov 2015 - May 2019 · 3 yrs 7 mos

    • Partner with clients to deliver business outcomes using tech-led solutions • Re-imagine HR Services of future o Design experience-centric processes using chat bots, self learning tools and insight builders o Work with technology team to create prototypes and pilot projects • Collaborate with Operational leads of existing HR clients and drive process excellence, SLA improvements and process stabilisation

  • Head - Solution Design, HR Services
    Oct 2012 - Oct 2015 · 3 yrs 1 mo

    Drive revenue growth through acquisition of new HR transformation and process advisory business. * Manage client relations and expectations during the entire pre-sales process * Drive thought leadership; create awareness of the Infosys HR Service brand in the online world * Manage market analyst relations * Generate newer avenues of revenue through cross-selling and up-selling * Evaluate, design and incubate new HR service lines, as and when required * Drive growth of practice through strategic partnerships, alliances and acquisitions Lead a team of diverse, specialist HR resources, who drive these solutions

  • Principal Consultant - Business Transformation Solutions
    Dec 2010 - Sep 2012 · 1 yr 10 mos

    Advisory services to clients in their HR transformation journey - Process design/re-design, Benchmarking, Shared Service design and implementation, Driving Innovation and Transformation, etc.

• Transformation Manager at IBM BTO
  Apr 2004 - Mar 2006 · 2 yrs

  - Process Improvements using Six Sigma methodology, process and workflow mapping, detection of gaps in existing processes, driving gaps detected to closure; deployment of newly defined processes - Implementing organisation wide robust Quality Management System (QMS)