Bangkok, Bangkok City, Thailand
- Responsible for monitoring short video content quality to ensure community ecological security - Thorough data analysis, feedback problems & handle necessary escalation and form a quality inspection report - Work closely & hand in hand with other departments to respond immediately to relevant operation needs - Support and escalate issues and involve experts wherever required to resolve issues as quickly as possible
- Responsible for the content safety of short video products, ensuring their legal compliance. - Responsible for developing, maintaining and implementing Community Content Security Standard. - Engaging in the improvement and operation strategies of Content Management System. - Coordinating with supervising departments to timely deal with contents violating our community regulation, and to update operation standards.
- Deal with customers via the telephone - Provide customers with product and service information - Handle customer enquiries and solving problems