South Australia, Australia
I am a motivated and personable Bachelor of Business (Sports Management) student at Flinders University with experience across healthcare administration, sport, retail, and hospitality. Throughout my career, I have developed strong communication, customer service, leadership, and organisational skills by working in fast-paced, team-oriented environments. I am passionate about the sport industry and enjoy opportunities to connect with people, contribute to meaningful projects, and continue developing professionally. I am eager to apply my business knowledge and practical experience to a career where I can make a positive impact within the sports sector while continuing to learn and grow.
As a Barista at The Spare Room Café, I provided friendly and efficient customer service in a fast-paced hospitality environment. My responsibilities included preparing high-quality coffee and food, taking customer orders, operating the point-of-sale system, and maintaining a clean and organised workspace. I built strong relationships with regular customers by creating a welcoming atmosphere and consistently delivering excellent service. Through this role, I strengthened my communication, time management, multitasking, and teamwork skills while working under pressure.
As a Sales Assistant at SportsPower Harbour Town, I combined my passion for sport with a commitment to delivering exceptional customer service. I assisted customers in selecting suitable sporting equipment and apparel by providing product knowledge, demonstrations, and personalised recommendations based on their individual needs. My responsibilities also included processing sales transactions, managing inventory, replenishing stock, and maintaining an organised and visually appealing store. This role strengthened my sales, communication, problem-solving, and customer relationship management skills while developing my knowledge of a wide range of sporting products.
As a Revenue Officer at SA Health, I managed the billing process for same-day patients at Queen Elizabeth Hospital, ensuring accurate and timely invoicing to private health funds. My role involved using specialised healthcare billing systems and Microsoft Excel to compile, analyse, and categorise large data sets while maintaining a high level of accuracy and attention to detail. I followed established procedures and compliance requirements to process invoices on behalf of patients, contributing to efficient revenue management within the healthcare system. Through this role, I strengthened my analytical, problem-solving, organisational, and data management skills while working in a fast-paced and highly regulated environment.
As a Waiter at Stella Restaurant, I delivered high-quality customer service in a busy and fast-paced dining environment. My responsibilities included taking customer orders, serving food and beverages, and ensuring guests received an enjoyable dining experience from arrival to departure. Working in a high-volume restaurant strengthened my ability to multitask, communicate effectively, and remain organised under pressure while collaborating closely with team members. Through this role, I developed strong customer service, teamwork, and problem-solving skills, along with the ability to maintain a positive and professional attitude during busy service periods.