Gurugram, Haryana, India
With over 19+ years of IT infrastructure experience, I currently serve as Team Lead IT Infrastructure at CNH, managing operations across India and Thailand. My role focuses on incident management, vendor coordination, and ensuring optimal service delivery. I leverage my expertise in Windows Server and Active Directory to enhance infrastructure stability and maintain security compliance. My professional journey reflects a deep commitment to delivering robust IT solutions that empower organizational operations. At CNH, I lead support teams to implement key projects and drive continuous improvement initiatives, ensuring technological resilience and alignment with organizational goals.
In my role at CNH, I managed IT Infrastructure Operations across India and Thailand, leading support teams and implementing key projects. My focus on incident management and vendor coordination ensured optimal service delivery. I leveraged my expertise in Windows Server and Active Directory to enhance infrastructure stability and security compliance.
Heading IT Infrastructure, Define and execute the organization’s IT infrastructure strategy and roadmap ensure high service availability. Manage servers, networks, cloud, storage, and endpoint environments. Implement security controls, patch management, and compliance standards. Oversee data backup, Manage IT budgets, vendor contracts, and technology upgrades.
In my role at Rockman Industries, I led the IT infrastructure and security, ensuring robust systems and compliance. I implemented essential security controls and managed vendor contracts, contributing to a streamlined IT budget. My focus on technology upgrades and data protection significantly enhanced operational efficiency.
In my role at I Tek Logics Private Limited, I was responsible for the configuration and maintenance of the IT infrastructure, ensuring high availability and performance. I actively monitored system performance and implemented security protocols to safeguard our services. My work supported the organization’s operational needs and contributed to a robust IT environment.
At 3i Infotech Ltd., I played a pivotal role in maintaining the organization's IT infrastructure, ensuring optimal performance and security. My responsibilities included configuring operating systems and server hardware, monitoring system availability, and managing user access controls. This role allowed me to develop strong technical skills while contributing to the overall efficiency of IT services.