Sunil Yadav

Associate at CARS24 Australia | MBA (Manipal University Jaipur) | Customer Experience | Business Operations | Process Improvement

Gurugram, Haryana, India

About

Experience in the automotive industry through my role at CARS24 Australia. Skilled in customer service, business operations, stakeholder communication, and process coordination. Passionate about delivering excellent customer experiences, solving business challenges, and continuously developing professional skills. Committed to contributing to organisational growth through a customer-centric and results-driven approach.

Experience

  • Associate at CARS24 Australia
    Nov 2023 - Present ยท 2 yrs 8 mos

    I manage customer interactions, resolve enquiries, and support customers throughout their journey, ensuring a seamless and positive experience. My professional interests include customer experience, business operations, process improvement, and stakeholder communication. I enjoy solving problems, identifying opportunities for operational efficiency, and contributing to organisational success through a customer-centric approach. I am committed to continuous learning and professional development, with a strong focus on improving communication, analytical thinking, and business management skills. I am always open to connecting with professionals and exploring opportunities that enable growth, innovation, and meaningful impact.