Los Angeles, California, United States
Product-Focused Analytics Professional with 4+ years of experience leveraging data to drive product strategy, operational efficiency, and business growth through scalable, user-centric solutions and automated workflows. Skilled at translating business and user needs into high-impact product features and recommendations, supporting ideation to buildout and iteration through collaboration with cross-functional teams.
· Conducted demand elasticity research and scenario modeling to identify key drivers of ticket sales, providing actionable insights that informed product pricing strategies. · Designed real-time KPI dashboards to monitor member engagement and sales funnels, identifying friction points that led to a 20% improvement in outreach effectiveness and conversion rates. · Led the 0-to-1 development and deployment of an AI-driven transcript summary agent integrated into the CRM, automating interaction insights and enhancing cross-functional transparency within sales and service teams. · Spearheaded the end-to-end development of a renewal campaign tracker to monitor the clientele base lifecycle, defining core KPIs and tracking funnels stage performance to proactively support retention goals.
• Managed a team of 15 analysts delivering data-driven strategic solutions for 250+ enterprise clients, developing structured analyses to evaluate exposure scenarios and high-level risk mitigation strategies. • Engineered a scalable reporting architecture and quantitative penalty mitigation framework to analyze IRS Section 4980H cases, accelerating response times, reducing exposure by $5M for 50+ enterprise clients.
• Collaborated with engineering and product teams to launch a flagship R-based compliance automation software, establishing the foundation of the core engine for the firm’s compliance reporting product suite. • Orchestrated a 75% increase in operational efficiency through workflow automation in Alteryx, directly enabling business scale and a 50% growth in client handling capacity. • Developed a metric-driven visualization framework in the user interface that optimized for urgency, consistency, and interpretability, resulting in an improvement in user engagement and response rates by over 25%
• Managed 50+ enterprise client accounts and delivered actionable analytical risk management insights, preventing up to $10M in IRS penalties under the ACA regulations.
· Developed comprehensive three-statement financial models for an oil field services company, projecting income statements, balance sheets, cash flow statements, and key financial schedules. · Conducted valuation analyses utilizing comparable companies and discounted cash flow (DCF) methodologies to assess the feasibility of potential M&A buy-sided acquisitions and pitched strategic acquisition targets.
• Served as supply squad leader for six months, leading the squad in combat employment readiness inspections, common task training, and three distinct sessions of five-day guerilla trainings.
• Conjoined with the Samsung team in the corporate banking division and performed research on Samsung’s subsidiaries and project investments • Executed competitive analysis on Samsung’s competitors by creating three statement financial models and composed market news updates on competitors • Detailed market updates and past project investments details which were reported to the client. Data was later used for analysis on upcoming investments and projects