Sunera Dulnaka Hewage

Aspiring Software Engineer | Massey University Graduate | Tech-Savvy Problem Solver with Customer Service & Retail Experience

Auckland, Auckland, New Zealand

About

I hold a Bachelor of Information Science Technology degree from Massey University, specialising in Software Development. Alongside my studies, I have gained customer service experience, where I developed strong communication, teamwork, and time management skills in fast-paced environments, including working as a Sales Assistant at Bakers Delight and in other customer service roles. I am a reliable and motivated individual who enjoys learning new technologies and continuously improving my skills. I am seeking opportunities to gain practical experience in IT and professional work environments, where I can contribute effectively while continuing to learn and grow.

Experience

  • Restaurant Worker at BurgerFuel
    Feb 2024 - Present · 2 yrs 5 mos

    • Delivered high-quality customer service in a fast-paced environment • Worked effectively within a team under pressure • Maintained accuracy, professionalism, and time management during busy shifts

  • Event Manager at Massey University - Te Kunenga ki Pūrehuroa
    Feb 2024 - Dec 2025 · 1 yr 11 mos

    Contributed to MUASLA achieving “Best Club of the Year” and “Best Event of the Year (2025)”. Planned, coordinated, and delivered over 10 large-scale events, demonstrating strong organizational, scheduling, and coordination skills

  • Software Engineering Project at Massey University College
    Jul 2025 - Nov 2025 · 5 mos

    MathApp – LLM-Integrated Education Platform GitHub: [https://github.com/sunerah/mathapp-backend] - Designed and implemented secure backend APIs, database architecture, and AI model integration to deliver automated mathematical problem-solving and learning assistance features. Android Gallery Application - Developed a native Android application using Kotlin and Jetpack Compose with local storage, image handling, and structured UI architecture following modern mobile development practices. Networking Labs & System Configurations - Performed IP addressing, connectivity testing, fault isolation, and network troubleshooting tasks aligned with real-world networking and security principles

  • Sales Assistant at Bakers Delight
    Jan 2023 - Feb 2024 · 1 yr 2 mos

    • Assisted customers and handled enquiries in a professional manner • Processed transactions accurately using point-of-sale systems • Followed structured processes while maintaining attention to detail