Sumit Garg

PM Leadership @Microsoft ★ Azure Cloud & Data Centre | Windows Surface Products & Apps | OTT Streaming & PayTV ★ Orchestrating Customer Success at Scale

Hyderabad, Telangana, India

About

★ Growth & Results Oriented, Data Driven, Pragmatic Leader with "Customer Success" in DNA and “Turning Product Visions into Reality" via Strategic Planning, Solid Execution and Exemplary Team Work. Adept at Innovative Technology Management & Agile Leadership for Large E2E Programs. ★ Career Summary: MBA from MDI Gurgaon, 24+ years overall and 12+ years of Leadership & Management Experience with MNCs / Startups. Worn several hats as Program Manager, Product Manager, Engineering Manager entailing Cross-Site Collaboration between Globally dispersed Stakeholders across USA, Israel, France, UK, Malaysia, Singapore & more ★ Domains experienced in include Cloud Platforms, Middleware & Mobile / Web Applications, Media Broadcast (PayTV / OTT), Consumer Electronics (STB), Automotive (Engine Test Beds), Industrial Automation (PLCs, Sensors & SCADA) ,Home Automation, IoT, Semiconductor SoC & Embedded Software ★ Managed and Scaled Org. Verticals / Offshore Contract Development teams / PMO. Ensured Business Continuity through Organizational Transformations & Disruptions such as Cisco's Acquisition of NDS, Agile Transformation, Leadership and Workforce Restructuring ★ Spearheaded Portfolio of Product Programs of size ~50M USD and ~30 million user base for Tier 1 Operators in APAC (Airtel, TSky, Astro), EMEA(DBS, beIN), Europe(Viasat) and USA (NTTC Operators). ★ Skilled at Forging long term Strategic Partnerships with OEMs, Vendors, Third Parties such as Samsung, Huawei, KaonMedia, Technicolor, Sagemcom, Pace, Broadcom, MStar, ST Micro and many more ★ Key Role in Several "Industry Firsts" Product Launches - 4K Zapper/ IPMC / PVR box for Rio Olympics, Made in India DVRLite Box, EuroDocsis Certification of STi7141 in first trial, User Experience enhancing Product Features for Linear / VOD and EPG ★ My Co-workers define me as Highly Passionate & Self Motivated with Great Communication & Influencing skills who Leads & Motivates People creating an Environment of Trust and Transparency ★ Passionate About E(I)ntrapreneurship, New Technologies and Emerging Business Models, Incubating and Scaling Up Organizations / Innovation Labs, Predictive / Prescriptive Analytics using AI & ML ★ Off work am a Trained Yoga Teacher too and Practice Spirituality to keep me going Open to Exciting Full time and Consulting Opportunities, please do reach out at 📧 [email protected] 📲 9632446444

Experience

  • Microsoft (Hyderabad, Telangana, India)
    • Product Leader Critical Infrastructure & Health for Azure Data Centre
      Aug 2024 - Present · 1 yr 11 mos

      Product Leader driving next-gen solutions at Azure Cloud Infrastructure & Health Solutions focused on implementing foundational telemetry systems to support Microsoft Sustainability goals (WUE, IUE, PUE, Power Harvesting) and enhance data center health monitoring through incident detection, prevention, and alarm systems.

    • Principal PM Lead Manager | Azure Software Firmware Program Management
      Dec 2022 - Aug 2024 · 1 yr 9 mos

      ● At the helm of Azure Hardware's firmware program management team from IDC, focus areas include orchestrating software integration for cutting-edge GPU and non-GPU products in data centre, Firmware components Innovation & Roadmap and Keeping the lights ON for Azure Fleet with focus on Fundamentals. ● My role extends to fostering SI/ODM/Si/GPU partnerships, closely working with inter Azure Engineering Groups – Compute, Storage, HPC and so on to understand requirements to for Firmware Software. By spearheading innovative firmware components roadmaps, such as BIOS, BMC and Security, our team has played a crucial role in strengthening Microsoft's position as a leader in cloud computing infrastructure.

    • Principal Product Manager, Surface Products & App Experiences, India
      Oct 2020 - Dec 2022 · 2 yrs 3 mos

      As PM Lead from IDC, lead & grow Surface Products portfolio with my team ● Bring together the best of HW, SW, Win11 & Apps to increase MS's ARM footprint - Surface Pro X, Win Arm Devkit ● Light up new Product Experiences via Surface Apps for Retail | Commercial segments for Customer delight, Monetization (upsell/cross sell), Customer Self Serve digital experiences, , Telemetry and Experimentation ● Surface growth Opportunities and compete analysis

  • Director Offshore Development Centre | PMO & Engineering at MobiTV
    Jul 2017 - May 2020 · 2 yrs 11 mos

    𝗔𝗖𝗛𝗜𝗘𝗩𝗘𝗠𝗘𝗡𝗧𝗦 ● Launched ~75 vMVPDs part of US NCTC with a consolidated sub-base of 80K and growing in less than 2 years ● Drastically reduced Operator Launch times from 120 days to 45 days through Tooling, Automation and Value Stream Process Optimizations ● Led a highly motivated Engineering team with Less than 5% Attrition, built on foundations of trust and Transparency ● Scaled the ODC PMO arm as an extension to Global PMO and drive Agile Best Practices & Processes ● Monitoring and Dashboarding through Dynatrace, ELK, ICINGA, Tableau across Organization 𝗞𝗘𝗬 𝗥𝗘𝗦𝗣𝗢𝗡𝗦𝗜𝗕𝗜𝗟𝗜𝗧𝗜𝗘𝗦 ► As Director PMO and Engineering for Customer Success - Operator Onboarding, End Points Integration with Mobi Multi-Tenant Platform and Customize Content / Apps for each Operator launch ► Develop and Deploy SpringBoot Java Microservices in Cloud for IDAM & Authentication, Billing, TV Everywhere, Content & Catalogue Management ► REST API based Web/Android/Apple Client Apps on Android / Apple / Web / STB and A/B management on App Stores ► Recommendation & BI pipeline chain setup for Analytics and ML Applications via Countly / Google Big Query / Tableau to generate Behavioral and Product Analytics ► CxO level dashboard presentations, External and Internal key stakeholder management ► Proficient in use of modern project management tools - Confluence, Jira, Rally, Smart Sheets, MS Project, Aha 𝗔𝗯𝗼𝘂𝘁 𝗠𝗼𝗯𝗶𝗧𝗩 (www.mobitv.com) MobiTV is a fast growing 𝗣𝗿𝗼𝗱𝘂𝗰𝘁 company in 𝗦𝘁𝗮𝗿𝘁𝘂𝗽 mould situated in Bay Area and enabling Cable/Broadband PayTV Operators transition from Capex intensive Legacy Solution to Cloud Hosted TV Everywhere solution (vMVPDs) in a plug and play model. Key Product Features include Live, VOD, nDVR, Catchup, Replay, Voice Control via Alexa / Google Home, Recommendations, Personalization, Analytics and BI Reporting.

  • Cisco Video Technologies India Pvt. Ltd (Full-time · 4 yrs 10 mos)
    • Senior Program Manager
      Jul 2016 - Jul 2017 · 1 yr 1 mo

      𝗞𝗘𝗬 𝗥𝗘𝗦𝗣𝗢𝗡𝗦𝗜𝗕𝗜𝗟𝗜𝗧𝗜𝗘𝗦 ► Insertion and Migration Strategy / Roadmap Definition for Cisco's IVP Cloud aaS based Product Solutions at Tier 1 Operators across EMEA/APAC ► Led PayTV + OTT Bundle Product Program wherein Netflix, MPEG DASH / HLS Player coexist with Linear Content on STB devices ► Leadership to Team of 6 Product Owners and ~ 150 Engineers spanning 15 Scrum Teams 𝗔𝗯𝗼𝘂𝘁 𝗖𝗶𝘀𝗰𝗼 𝗩𝗶𝗱𝗲𝗼 (𝘅𝗡𝗗𝗦) Cisco Video was primarily focussed to enable DTH / Cable Operators migrate to Hybrid / IP / Cloud aaS based Video Solutions (IVP) and API based thin Clients model leveraging on the strong global footprint of NDS P

    • Lead Product Owner
      Jun 2015 - Jun 2016 · 1 yr 1 mo

      𝗔𝗖𝗛𝗜𝗘𝗩𝗘𝗠𝗘𝗡𝗧𝗦 ► FIRST UHD 4K E2E PVR Product Solution from Pre Sales to Deployment for a big Scandinavian and Baltic Operator in time for Rio Olympics 2016, got rave reviews in press 𝗞𝗘𝗬 𝗥𝗘𝗦𝗣𝗢𝗡𝗦𝗜𝗕𝗜𝗟𝗜𝗧𝗜𝗘𝗦 ► As Lead Product Owner, Evangelized the Vision, Roadmap & Backlog for 4K Products Portfolio, using key Agile principles of Story Mapping, MOSCoW, Risk Adjusted backlog for MVP definition ► As part of Leadership Led Agile Mindset Transformation Change for Scrum Teams

    • APAC Cluster Program Manager
      Oct 2012 - Jun 2015 · 2 yrs 9 mos

      Leadership to a team of 7 Program Managers and ~120 Engineers handling a Portfolio of Satellite / Cable / IPTV Operators across India and South East Asia worth ~50 M$ and ~30 M Subs base on NDS Cisco Evolution MW KEY RESPONSIBILITIES: + Pre Sales, Customer Engagement, Account Execution Strategy and Roadmap definition to enable Operators increase ARPU, Reduce Customer Churn & focus on Operational Efficiencies + Established long-term partnerships with suppliers & vendors (Broadcom, ST, MStar, Samsung, Arris, Technicolor, Humax, Huawei, Accedo, Hero Mybox) KEY BUSINESS OUTCOMES: * FIRST Deployment of Next Gen EPG, VOD and Recommendation Engine to Malaysian market * Steered Indian DTH / Cable Accounts to capture the Digitization Wave with FIRST deployment of Low Cost Zappers integrated with Evo12/EvoLite Multi lingual EPG, Interactive, EPG Ads, Analytics * Market Transition with HD UI based Connected Zapper / PVR STBs for major Indian DTH / Cable customers

  • Program Manager at Nds Services Pay-Tv Technology Private Limited
    Sep 2010 - Sep 2012 · 2 yrs 1 mo

    𝗔𝗖𝗛𝗜𝗘𝗩𝗘𝗠𝗘𝗡𝗧𝗦 ► Mediashare product on Evolution Middleware integrated with third party TVERSITY DLNA Media Server for YES (Israeli Operator) enabling STB subscribers a connected home experience by sharing their personal/public domain content ► New TWILITE Overlay HD EPG and Products / Features delivery for Airtel HD and SD STBs, key differentiator in the market RESPONSIBILITIES ► Program Manager and Co-defining Roadmap for some Key Product Feature Rollouts to Large DTH Operators worldwide for their HD / SD STB user base. Responsible for RFP responses, SOWs, Timelines, Risk Management, Stakeholders Management, Release Planning & Deployment Strategy

  • ST Microelectronics (Noida, Uttar Pradesh, India)
    • Technical Project Manager
      Mar 2007 - Aug 2010 · 3 yrs 6 mos

      𝗔𝗖𝗛𝗜𝗘𝗩𝗘𝗠𝗘𝗡𝗧𝗦 ► Spearheaded Technical Software Program Management from ST India for SoC Programs across Various Market Segments & cross collaborating with Drivers / Firmware / Si Validation / OEMs ► Responsible for Requirements, Milestones, Execution and Certification of Production Software ► Led the Euro DOCSIS certification of DOCSIS Modem Integrated ST7141 SoC in FIRST Attempt paving way for increase in ST's Cable market share ► Technical Project Manager for SoC Device drivers from ST India for Global Customers across Satellite/ Cable/ IP/ Gateway SoCs for NDS CDI, Nagra Open TV and Irdeto Middlewares. ► Traveled extensively to sites at France, UK for customer engagements.

    • Senior Software Engineer
      Sep 2003 - Feb 2007 · 3 yrs 6 mos

      ► Developed NEW device drivers for MPEG4 / MPEG 2 STB SOCs catering to DVB-Sx / DVB-Cx / DVB-Tx ► Drivers worked on included Audio / eSATA / Smart Card / FDMA / Teletext / Clock Recovery and some peripheral drivers on Linux and OS21 ► Pivotal role in Growth of Offshore SoC Drivers team