Sumit Sharma

IIM Bangalore Alumnus|National Business Head | P&L & Customer Success Leader | Driving Profitable Growth & Client Satisfaction

Bengaluru, Karnataka, India

About

A strategic Sales Leader with 17 years of experience driving revenue growth across both B2B and B2C businesses by building high-performance teams and scaling operations across multiple markets. Experienced in navigating complex enterprise sales cycles, forging CXO-level relationships, and delivering scalable go-to-market strategies, while also leading large on-ground B2C sales operations focused on customer experience, conversion excellence, and revenue delivery. With hands-on leadership experience across national and regional sales roles, I specialize in translating market insights into actionable growth strategies, improving operational efficiency, driving funnel conversions, and building execution-focused teams that consistently deliver business results.

Experience

  • Regional Head - Sales | Bangalore & Kolkata at Livspace
    Sep 2025 - Present · 11 mos

    Driving B2C revenue growth across Bangalore and Kolkata through high-energy sales execution, strategic planning, and conversion-focused operations. Leading cross-functional teams across Sales, Design, and Operations while building a strong culture of ownership, accountability, and execution excellence across multiple Experience Centers.

  • National Sales Head at upGrad
    Jul 2021 - May 2026 · 4 yrs 11 mos

    Specializing in new business development and major market expansion Combine entrepreneurial drive with business-management skills to drive gains in revenue, market share, and profit performance. Communicate a clear, strategic sales vision, effectively training and coaching both veteran and junior sales team members. Cultivate excellent relationships with new prospects and existing customers. Turn around lagging operations and prepare HEIs for fast growth and the best of education hub.

  • upGrad Campus (Full-time · 4 yrs 1 mo)
    • Director - Product Services, Customer Service Head
      May 2022 - Aug 2022 · 4 mos

      Product Services & Support

    • Head of Customer Success
      Aug 2018 - May 2022 · 3 yrs 10 mos

      Handling a team of 20 plus and taking care of Installation and Application support.

  • Head of Product and service delivery at Impartus Innovations
    Apr 2014 - Jul 2018 · 4 yrs 4 mos

    Build team from scratch and handle end to end customer go live cycle.

  • Consultant at Headstrong Inc
    Apr 2011 - Apr 2014 · 3 yrs 1 mo

    Handled a product specially designed for Morgan Stanley pre sales discussion. Worked as a Team lead and handled team of 5 members and manage release management and production support related issue.