Suma Choudhary

Process & Operations Coordinator | Project & Programme Support

Exeter, England, United Kingdom

About

Hi, I’m Suma - an organised and people-focused professional with experience supporting projects, operations and service delivery across logistics and business environments. In my current role, I support end-to-end shipping and operational activities across multiple projects, coordinating timelines, tracking information and working closely with internal teams, suppliers and stakeholders to ensure smooth delivery and readiness. I enjoy roles where I can organise tasks, support scheduling and workflows, maintain accurate information, and help teams stay aligned on priorities. My experience includes delivery coordination, operational reporting, stakeholder communication, and day-to-day project and operations support. I take a structured and proactive approach to my work and enjoy contributing to well-organised processes that help teams deliver projects efficiently and reliably. I’m reliable, calm under pressure, and genuinely enjoy helping teams stay organised and on track.

Experience

  • Service Delivery Associate - Operations & Process Coordination at AnTech
    Jun 2025 - Present · 1 yr 2 mos

    Support daily operational workflows and scheduling across multiple teams Maintain Excel trackers to monitor timelines, stock movement and delivery status Prepare reports and presentations for internal stakeholders Liaise with suppliers, logistics partners and engineers Support shipment coordination and documentation Ensure records remain accurate and audit-ready

  • Supervisor at Snowflake Gelato, UK
    Oct 2024 - Jun 2025 · 9 mos

    Coordinated day-to-day store operations including stock control and team scheduling Supported staff training and onboarding Helped maintain service standards and store performance Worked with management to improve workflow efficiency

  • Project Support Assistant at Oxford Brookes University
    Jun 2024 - Jan 2025 · 8 mos

    Supported a live consulting project focused on customer experience Conducted research and competitor analysis Prepared client-facing reports and presentations Assisted with stakeholder coordination and project delivery

  • Supervisor at Starbucks
    Apr 2024 - Oct 2024 · 7 mos

    Supported daily operations and service delivery in a busy store Assisted with workload coordination and training Helped maintain positive customer experience

  • Logistics Intern at Apollo Ingredients India Pvt Ltd, India
    Apr 2023 - Dec 2023 · 9 mos

    Assisted with logistics scheduling and vendor coordination Maintained stock and product documentation Supported order processing and reporting